Job Title: Sr. Associate – Data and BI Platforms Location: USA (Remote) $100k-$130k plus bonus and benefits For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits The posted range is the hiring range for this role - a subset of the broader range available to employees over time - and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.
Job Description:
We are seeking a Data & BI Manager to drive the vision, roadmap and cross-functional delivery of enterprise data and business intelligence solutions that empower stakeholders with trusted data, actionable insights and self-service capabilities. The role serves as the primary bridge between product owners, business stakeholders, BI, data engineering, data governance and application development teams, ensuring platform initiatives are well planned, prioritized and executed. The ideal candidate combines product thinking, BI expertise, stakeholder management and program leadership to deliver scalable data products, integrated reporting experiences and roadmap-driven enhancements aligned to organizational objectives.
Responsibilities:
- Own and maintain the strategic roadmap for the data and BI platform, defining short- and long-term goals and success metrics, and prioritizing initiatives based on business value, stakeholder needs, technical dependencies and resource capacity
- Lead roadmap reviews and drive alignment across business, analytics, engineering and governance teams, ensuring platform capabilities stay aligned with reporting requirements and data modernization initiatives
- Act as the central point of coordination across Data Engineering, BI, Data Governance, Product and Technology teams, facilitating cross-functional planning, dependency management and execution tracking
- Proactively identify risks, blockers and competing priorities and drive them to resolution
- Partner with BI Managers and Analytics teams to define reporting and dashboard strategy, and prioritize KPI reporting, executive dashboards, self-service analytics and business insights capabilities that are scalable, consistent and aligned to business objectives
- Promote adoption of BI tools, analytics best practices and data-driven decision making across the organization
- Collaborate with Data Governance teams to uphold data standards, policies and stewardship practices, supporting data quality, metadata management, access controls and compliance requirements
- Drive governance reviews for new data products and reporting use cases, championing trusted and reliable data across all platform experiences
- Serve as the primary liaison between business users and technical delivery teams, gathering, validating and prioritizing business requirements and building strong partnerships across business and technology functions
- Translate business requirements into actionable delivery plans with development and analytics teams, overseeing release planning, backlog management and feature prioritization for enhancements, integrations, reports, dashboards and platform capabilities
- Communicate roadmap progress, platform performance and upcoming releases to leadership and stakeholders, and monitor adoption, usage trends and business outcomes to continuously improve the platform
Required Qualifications:
- Bachelor's degree in Information Systems, Data Analytics, Computer Science, Business or a related field
- 7+ years of experience in Data, Analytics, Business Intelligence, Product Management or Program Management roles
- Experience working with BI and analytics platforms such as Power BI, Tableau, Looker or similar technologies
- Strong understanding of data warehousing, reporting, analytics and data engineering concepts
- Proven experience managing cross-functional initiatives involving multiple stakeholder groups
- Experience translating business requirements into prioritized roadmaps and delivery plans
- Strong communication, facilitation and executive presentation skills
Preferred Qualifications:
- Experience with enterprise data and analytics platforms supporting reporting, insights, and decision-making.
- Familiarity with data governance, privacy, compliance, and data stewardship practices.
- Experience working in Agile environments using Jira, AWS, or similar tools.
- Strong understanding of data modeling, KPI development, and business reporting frameworks.
- Experience developing dashboards, scorecards, and self-service analytics solutions.
- Relevant certifications in Agile, Project Management, Data Analytics, Cloud, or Business Intelligence platforms
