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Added 9 hours ago
Morning Opener
Excel Fitness
Hillsborough, NC
Must have the ability to handle sensitive and confidential information
Added 12 hours ago
Assistant Manager - Fordham
Excel Fitness
Virginia Beach, VA
CPR/AED certification required · Must have the ability to handle difficult situations and deal with sensitive and highly confidential information
Added 14 hours ago
General Manager
Excel Fitness
Graham, NC
CPR/AED certification required · Must have the ability to handle difficult situations and deal with sensitive and highly confidential information
Added 1 day ago
Member Services Rep Front Desk, 2-10 M-F
Excel Fitness
Keller, TX
Must have the ability to handle sensitive and confidential information
Added 1 day ago
EF
Member Services Rep - Part Time (16+)
Excel Fitness
Newport News, VA
- Part-time
Added 1 day ago
EF
Custodian- Part Time
Excel Fitness
Broken Arrow, OK
- Part-time
Added 1 day ago
Shift Leader
Excel Fitness
Plano, TX
CPR/AED certification required · Must have the ability to handle sensitive and confidential information
Added 1 day ago
General Manager
Excel Fitness
Harrisonburg, VA
CPR/AED certification required · Must have the ability to handle difficult situations and deal with sensitive and highly confidential information
Added 1 day ago
General Manager
Excel Fitness
Warrenton, VA
CPR/AED certification required · Must have the ability to handle difficult situations and deal with sensitive and highly confidential information
Added 1 day ago
Member Services Rep Front Desk
Excel Fitness
Dallas, TX
Must have the ability to handle sensitive and confidential information
Added 2 days ago
Sub
Excel Fitness
Springdale, AR
Must have the ability to handle sensitive and confidential information
Added 2 days ago
Member Services Rep Overnight Weekends (8pm-6am Fri, Sat, & Sun)
Excel Fitness
Arlington, TX
Must have the ability to handle sensitive and confidential information
Added 2 days ago
EF
Member Services Rep Front Desk 12PM-8PM FLEX Full Time
Excel Fitness
Fort Worth, TX
- Full-time
Must have the ability to handle sensitive and confidential information
Added 2 days ago
Custodian
Excel Fitness
DeSoto, TX
Added 2 days ago
EF
Member Services Rep WEEKEND - Part Time
Excel Fitness
DeSoto, TX
- Part-time
Must have the ability to handle sensitive and confidential information
Added 2 days ago
Trainer
Excel Fitness
DeSoto, TX
CPR/AED certification required · Must have the ability to handle sensitive and confidential information
Added 2 days ago
Member Services Rep Front Desk
Excel Fitness
Rogers, AR
Must have the ability to handle sensitive and confidential information
Added 3 days ago
General Manager-Norfolk Tidewater
Excel Fitness
Norfolk, VA
CPR/AED certification required · Must have the ability to handle difficult situations and deal with sensitive and highly confidential information
Added 3 days ago
Assistant Manager -Red Mill
Excel Fitness
Virginia Beach, VA
CPR/AED certification required · Must have the ability to handle difficult situations and deal with sensitive and highly confidential information
Added 3 days ago
EF
Member Services Rep Front Desk--Weekend Part Time (Saturdays and Sundays--7am-1pm, 1pm-7pm, 10am-4pm, 4pm-10pm = examples of standard shifts)
Excel Fitness
Raleigh, NC
- Part-time
Must have the ability to handle sensitive and confidential information
Added 3 days ago
Shift Leader -- Afternoons/2nd shift--Saturday 1pm-9pm, Tuesday-Thursday 3pm-11pm, Friday 1pm-9pm
Excel Fitness
Raleigh, NC
CPR/AED certification required · Must have the ability to handle sensitive and confidential information
Added 3 days ago
Member Services Rep Front Desk--Overnight Monday-Thursday 10pm-7am
Excel Fitness
Raleigh, NC
Must have the ability to handle sensitive and confidential information
Added 3 days ago
Afternoon Member Service Representative 2pm-10pm
Excel Fitness
Grand Prairie, TX
Must have the ability to handle sensitive and confidential information
Added 3 days ago
Member Services Rep Weekends 11am-7pm
Excel Fitness
Grand Prairie, TX
Must have the ability to handle sensitive and confidential information
Added 3 days ago
Sub
Excel Fitness
McKinney, TX
Must have the ability to handle sensitive and confidential information

Closed listing

Excel Fitness

Member Services Rep Front Desk

Springdale, AR, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Sep 15, 2026

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Original job description

Archived listing. The details below describe a past opening.

Duties and Responsibilities:

Perform to your best abilities during your assigned work shift.
Monitor and maintain club cleanliness and atmosphere.
Stay proficient in Planet Fitness mobile app use, content, and updates.
Ensure that all proper training has been completed to operate safely and efficiently.
Conduct regular audits to ensure the club is presentable and hold up to Excel standards.
Perform club walkarounds and complete assigned cleaning or associated tasks along with re-inspecting said tasks.
Audit and balance cash drawers daily.
Properly input and update prospective and current member information into tablets and point of sale.
Ensure members adhere to the company’s policies and guidelines and address any infractions.
Provide a safe and secure environment for all members.
Communicate with members and create a high level of member service.
Stock retail and janitorial items for the following shift.
Understand and adhere to company standards and help resolve any day-to-day member issues.
Audit club inventory and communicate with GM, AM, and Shift Lead on recommendations of inventory orders.
Stay up to date on all required certifications and training courses.
Participate in team meetings.
Communicate with, promote, tour, and assist prospects and potential members.
Assist the GM and AM with club membership promotions, training, and implementation of any operational strategies.
Ensure the club complies with all state and federal laws and insurance requirements.
Operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to.
Assist GM and represent our company at community events and other outreach activities.

Qualifications:

Must be at least 18 years of age.
High School Diploma or equivalent required.
CPR Certification and AED Certification are required before working alone. Uncertified Team Players will be given the opportunity to complete CPR/AED training within the first 30 days of their employment.
Must be comfortable standing for long periods of time.
Great communication skills with internal and external customers.
Must be team-oriented, motivated, and well-organized.
Ability to think critically and evaluate solutions to problems proactively.
Proficient ability in Microsoft Office and using a computer.
Must have the ability to handle sensitive and confidential information.
Familiar with Excel’s mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements.

Supervisory Responsibility: This position has no supervisory responsibilities.

Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, printers, and phones, as well as standard custodial equipment such as cleaning chemicals, floor scrubbers and vacuums. The noise level in the club environment may be loud on a regular basis regular basis.

Physical Demands: The physical demands described here are representative of those that a Team Player must meet to successfully perform the essential functions of this job.

Regularly required to talk or hear.
Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl.
Must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work: This may be either a full-time OR part-time, nonexempt position. A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA.

Scheduled work hours per week will be set during normal club hours of operation and determined by business need. Full-Time employees are ones that regularly work at least 30 hours per week. Part-Time employees are ones that regularly work 29 hours per week or less. Availability of full-time and part-time positions are dependent on business need. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required. Work hours are subject to change at any time depending on business needs.

Travel: 0% travel is expected for this position.

EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.

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More about this job

Skills

Front Desk
Microsoft Excel
Cleaning
Point of sale
CPR
Communication skills
Microsoft Office
Office equipment

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