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Added 3 hours ago
General Manager-Norfolk Tidewater
Excel Fitness
Norfolk, VA
CPR/AED certification required · Must have the ability to handle difficult situations and deal with sensitive and highly confidential information
Added 3 hours ago
Assistant Manager -Red Mill
Excel Fitness
Virginia Beach, VA
CPR/AED certification required · Must have the ability to handle difficult situations and deal with sensitive and highly confidential information
Added 6 hours ago
EF
Member Services Rep Front Desk--Weekend Part Time (Saturdays and Sundays--7am-1pm, 1pm-7pm, 10am-4pm, 4pm-10pm = examples of standard shifts)
Excel Fitness
Raleigh, NC
- Part-time
Must have the ability to handle sensitive and confidential information
Added 6 hours ago
Shift Leader -- Afternoons/2nd shift--Saturday 1pm-9pm, Tuesday-Thursday 3pm-11pm, Friday 1pm-9pm
Excel Fitness
Raleigh, NC
CPR/AED certification required · Must have the ability to handle sensitive and confidential information
Added 6 hours ago
Member Services Rep Front Desk--Overnight Monday-Thursday 10pm-7am
Excel Fitness
Raleigh, NC
Must have the ability to handle sensitive and confidential information
Added 9 hours ago
Afternoon Member Service Representative 2pm-10pm
Excel Fitness
Grand Prairie, TX
Must have the ability to handle sensitive and confidential information
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Member Services Rep Weekends 11am-7pm
Excel Fitness
Grand Prairie, TX
Must have the ability to handle sensitive and confidential information
Added 9 hours ago
Sub
Excel Fitness
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Must have the ability to handle sensitive and confidential information
Added 1 day ago
Member Service Representative PT Closer
Excel Fitness
Norfolk, VA
Must have the ability to handle sensitive and confidential information
Added 1 day ago
Assistant Manager - Tyler, TX
Excel Fitness
Tyler, TX
CPR/AED certification required · Must have the ability to handle difficult situations and deal with sensitive and highly confidential information
Added 1 day ago
EF
Member Services Representative - Part Time
Excel Fitness
Hampton, VA
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Must have the ability to handle sensitive and confidential information
Added 1 day ago
Member Services Rep Weekend Overnight (Friday-Sunday 9pm-7am)
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Hampton, VA
Must have the ability to handle sensitive and confidential information
Added 1 day ago
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Added 1 day ago
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CPR/AED certification required · Must have the ability to handle sensitive and confidential information
Added 1 day ago
Member Services Rep Front Desk Weekend
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Rowlett, TX
Must have the ability to handle sensitive and confidential information
Added 1 day ago
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Mesquite, TX
Must have the ability to handle sensitive and confidential information
Added 1 day ago
Member Services Rep Front Desk
Excel Fitness
Mesquite, TX
Must have the ability to handle sensitive and confidential information
Added 2 days ago
EF
Weekend Part Time Custodian
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Fort Worth, TX
- Part-time
Added 4 days ago
Member Services Rep Front Desk
Excel Fitness
Mesquite, TX
Must have the ability to handle sensitive and confidential information
Added 4 days ago
Member Services Rep Front Desk - Early Morning
Excel Fitness
Pantego, TX
Must have the ability to handle sensitive and confidential information
Added 4 days ago
Early Afternoon Member Services Rep Front Desk
Excel Fitness
Round Rock, TX
Must have the ability to handle sensitive and confidential information
Added 4 days ago
Assistant Manager - Poquoson
Excel Fitness
Poquoson, VA
CPR/AED certification required · Must have the ability to handle difficult situations and deal with sensitive and highly confidential information
Added 4 days ago
Member Services Rep Overnight
Excel Fitness
Waynesboro, VA
Must have the ability to handle sensitive and confidential information
Added 4 days ago
Trainer
Excel Fitness
Aberdeen, NC
CPR/AED certification required · Must have the ability to handle sensitive and confidential information
Added 5 days ago
Shift Leader
Excel Fitness
Hillsborough, NC
CPR/AED certification required · Must have the ability to handle sensitive and confidential information

Excel Fitness

Assistant Manager -Red Mill

Virginia Beach, VA, United States

Apply on excelfitness.rec.pro.ukg.net About employer

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Reports to: General Manager (GM)

Department: Club Operations

Duties and Responsibilities:

Assist GM in planning and implementing strategies to attract and keep members based on our Excel Core Values while maintaining a positive culture.
Accountable for the hiring process, from selecting candidates, interviewing process, and ensuring onboarding documentation is filled out to our standards.
Train and develop new team members.
Ensure all Team Players stay up to date on certifications and scheduled training requirements.
Counsel and Discipline team member performance. Supervise, inspire, motivate, and coach staff to perform to their best abilities.
Support GM with monitoring KPI (Key Performance Indicators) goals and metrics for the club.
Support the GM to ensure a clean facility with a great atmosphere and world-class member service, including but not limited to:
Perform daily club inspections, and assign cleaning or associated tasks along with re-inspecting said tasks.
Enter work orders into the Computer Maintenance Management System to ensure the facility and equipment are serviceable for members.
Hold Team Players accountable for meeting company standards, audit daily paperwork, and resolving day-to-day member issues.
Manage club inventory and communicate with GM and HQ on placing necessary orders.
Assist GM and back office with marketing and promotional activities for the club.
Work with GM and/or solely create club schedule and edit/verify payroll items (and associated commissions if applicable).
Make sure all Team Players adhere to company policies and guidelines and address any minor infractions. Report all major infractions with GM and HR to formulate a plan to address them.
Audit club inventory and communicate with the General on recommendations for inventory orders.
Assist GM with conducting Team Player Assessments (TPAs) and competency evaluations.
Maintain availability while off shift to be a direct contact to help field operational questions and/or emergencies.
Required to be on call during company Peak Season/Sale Expirations when needed to support club needs.
Accountable for overseeing club operations and staff when the GM is off or unavailable.
Assist GM and represent our company at community events and other outreach activities.
Assist GM with conducting and leading regularly scheduled team meetings.

Qualifications:

Must be at least 18 years of age.
HS diploma or equivalent required.
CPR/AED certification required. Uncertified Team Players will be given the opportunity to complete CPR/AED training within the first 30 days of employment.
Proven ability to lead, encourage, develop, and supervise the work of others.
Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements
Demonstrated the ability, confidence, and leadership to manage a team.
Effective communication skills with internal and external customers.
Must be team oriented, motivated, and well organized.
Ability to think critically and evaluate solutions to problems proactively.
Must have the ability to handle difficult situations and deal with sensitive and highly confidential information.
Basic understanding in Microsoft Excel and Word; DataTrak; Workday; Service Channel; and other related applications.

Supervisory Responsibility: This position will help oversee up to 20 Team Players at one location. Assists in handling the performance management and hiring of all Team Players. Will ensure the team can adequately exhibit and maintain all Excel values, principles, and duties, and meet established club performance metrics.

Work Environment: This job works in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones, as well as standard custodial equipment such as cleaning chemicals, floor scrubbers, and vacuums. The noise level in the club environment may be loud on a regular basis.

Physical Demands: The physical demands described here are representative of those that a Team Player must meet to successfully perform the essential functions of this job.

Regularly required to talk and hear.
Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl.
Must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work: This is a full-time, nonexempt position. A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA.

Standard work days and hours are either Friday through Monday between 11am-10pm or Monday through Thursday between 1pm-10pm and Sunday between 8:00 am and 5:00 pm. This position may work outside of the established work schedule for the GM and any Team Player shifts to ensure the club is open and running smoothly. Work hours may include the weekends and/or overnights as needed and are subject to change at any time depending on business needs.

EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.

Apply on excelfitness.rec.pro.ukg.net About employer

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