Summary As an IT Project Manager at the GS-2210-14, you will be part of the Information Governance and Strategy Division (IGSD), Office of the Chief Information Officer, U.S. Equal Employment Opportunity Commission (EEOC). If selected, you will serve as the senior Information Technology Specialist and Agile Project Manager in support of the agency's information technology projects. Duties Leads and manages complex information technology projects and initiatives from planning through implementation and closeout, ensuring alignment with organizational priorities, customer requirements, and mission objectives. | Applies Agile and traditional project management methodologies to develop project plans, establish schedules, manage risks, monitor progress, and deliver technology solutions that support business needs. | Supports the development, implementation, and continuous improvement of information technology governance processes, policies, procedures, and oversight activities to strengthen accountability, transparency, and compliance. | Facilitates project intake, evaluation, prioritization, and portfolio management activities to ensure information technology investments align with strategic goals, available resources, and organizational priorities. | Develops and maintains project documentation, dashboards, reports, and performance metrics used to communicate project status, governance activities, risks, dependencies, and outcomes to stakeholders and leadership. | Coordinates and collaborates with program offices, technical teams, contractors, and leadership to resolve issues, manage dependencies, and support the successful delivery of enterprise technology initiatives. | Serves as a Contracting Officer's Representative (COR) by supporting acquisition planning, monitoring contractor performance, reviewing deliverables, and ensuring compliance with contractual requirements. | Advises leadership on federal information technology requirements, project management practices, governance processes, organizational risks, and emerging technologies affecting agency operations. | Supports records management, information collection, policy review, and compliance activities to ensure adherence to federal laws, regulations, and agency requirements.
Qualifications
IT-related experience; experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Experience must have demonstrated each of the four competencies listed below.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
For the GS-14: You must have one year of specialized experience equivalent to the GS-13 level in federal service.
Specialized experience must include demonstrable experience:
- Leading multiple information technology projects, programs, or initiatives simultaneously by establishing priorities, managing risks and dependencies, and ensuring successful delivery of organizational objectives.
- Developing and implementing standards or improving governance of IT processes, policies, procedures, or management controls that strengthen organizational oversight, accountability, compliance, or decision-making.
- Analyzing organizational needs, business challenges, strategic priorities, and operational requirements to develop recommendations, project plans, or technology solutions that support mission objectives.
- Advising senior leaders, project teams, contractors, and stakeholders on project management practices, technology initiatives, governance requirements, organizational risks, or process improvements.
- Facilitating collaboration among cross-functional teams, stakeholders, and business partners to implement enterprise-wide IT initiatives, resolve complex issues, and achieve organizational goals.
Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-14 level is required to meet the time-in-grade requirements for the GS- 14 level.
Applicants must meet all eligibility requirements (e.g., time-in-grade and qualification requirements) within 30 days of the closing date specified in the vacancy announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Education There is no education requirement for this position.
Although not required, a current Project Management Professional (PMP) certification is highly desirable. Agile certifications, such as Professional Scrum Master (PSM), PMI Agile Certified Practitioner (PMI-ACP), Disciplined Agile Scrum Master (DASM), Certified ScrumMaster (CSM), or similar credentials, are also highly desirable. How you will be evaluated You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
- Accountability
- Attention to Detail
- Customer Service
- Decision Making
- Flexibility
- Influencing/Negotiating
- Integrity/Honesty
- Interpersonal Skills
- Learning
- Reading Comprehension
- Reasoning
- Self-Management
- Stress Tolerance
- Teamwork
The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13110514
All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/
Equal Employment Opportunity
The United States government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.How to apply Please read the entire announcement and all the instructions before you begin an application.
To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
- Click the Apply Online button.
- Answer the questions presented in the application and attach all necessary supporting documentation.
- Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
- If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
- Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
- Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
- Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
- Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.Other information Relocation expenses will not be paid.
You will be expected to report to the duty station listed on this announcement.
This job opportunity announcement may be used to fill additional similar vacancies across EEOC.
Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.
Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements visit the following websites:
- Persons with Disabilities, Schedule A
- Special Hiring Authorities for Veterans
- Special Hiring Authorities for Certain Military Spouses
- Family of overseas employees
- Peace Corps & AmeriCorps VISTA
- Foreign Service Employees
Males born after 12-31-59 must be registered or exempt from Selective Service (see: https://www.sss.gov/register/)
All employees of the Federal government are subject to the conflict of interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings. This position may require the incumbent to complete a confidential financial disclosure report within 30 days of appointment.
This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with the EEOC. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow the EEOC to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments Procedures for Requesting a Reasonable Accommodation for Online Assessments. TTY users may contact us via the Federal Relay Service, 1-800-877-8339.