EPTAC is seeking a Sales Account Manager to join our team in our Salem, NH office. In this role, you will be responsible for actively identifying, engaging, and managing prospective and existing customers. You will promote and sell our services while delivering exceptional account management to ensure long-term satisfaction and growth.
The Ideal Candidate - We are looking for someone who is:
- Results-driven with a proven track record of meeting or exceeding goals
- Customer-focused and skilled at building long-term relationships
- Proven ability to be detail-oriented, ensuring accuracy in customer interactions and quotes
- Hungry for growth, motivated by customer acquisition and business development
- Passionate about driving revenue and contributing to company success
Responsibilities:
- Demonstrate, promote, and sell EPTAC's services - Strategically present functionality and key value propositions to prospective customers.
- Develop and foster relationships - Maintain close communications with current and prospective customers to close sales and promote customer retention.
- Meet and exceed targets - Achieve monthly and quarterly individual and team goals for new customer acquisition.
- Track progress and results - Record prospect interactions and track goal attainment in CRM system.
- Research and understand target market - Stay abreast of industry trends, best practices, and EPTAC’s overall market opportunity.
Requirements:
- 4-5 years experience selling B2B services and products and managing customer relationships
- Bachelor’s degree or equivalent
- Excellent ability to manage and build relationships
- Demonstrated ability to meet and exceed acquisition goals
- Advanced skills in communicating, selling and negotiating
- Unrelenting drive to understand and meet prospective customer needs
- Familiarity with CRM systems (preferably Hubspot) and Microsoft Office Suite
About EPTAC:
EPTAC is the leader in Electronics Manufacturing Training and Certification in North America with 24 locations. Our headquarter is in Salem, NH. We are a dedicated team of hard working employees with a strong culture and enjoy working in a modern and positive environment. EPTAC benefits include health care, paid time off, retirement savings and professional development.