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Added 2 days ago
EE
Commercial HVAC Service Tech lll
Engineering Excellence National Account
Elmhurst, IL
- $25 to $55 USD / hour
Added 3 days ago
EE
Electrician Apprentice
Engineering Excellence National Account
Conroe, TX
- $22.45 to $28.61 USD / hour
Added 8 days ago
Commercial HVAC Installer Helper l
Engineering Excellence National Account
Valley View, OH
Added 9 days ago
EE
Commercial HVAC Service Tech lll
Engineering Excellence National Account
Blue Ash, OH
- $25 to $55 USD / hour
Added 9 days ago
EE
Commercial HVAC Service Tech IV
Engineering Excellence National Account
Blue Ash, OH
- $25 to $55 USD / hour
Added 12 days ago
EE
Commercial HVAC Service Technician IV
Engineering Excellence National Account
Indianapolis, IN
- $25 to $55 USD / hour
Added 12 days ago
EE
Commercial HVAC Installer IV
Engineering Excellence National Account
Valley View, OH
- $25 to $55 USD / hour
Added 13 days ago
EE
Commercial Plumber IV
Engineering Excellence National Account
Leesport, PA
- $25 to $55 USD / hour
Added 21 days ago
Supervisor of Field Operations
Engineering Excellence National Account
Valley View, OH
High school diploma or GED with additional training and 5 plus years’ experience in HVAC with technical training certification required
Added 23 days ago
Commercial Installer lll
Engineering Excellence National Account
Farmington, MI
Added 26 days ago
EE
Commercial HVAC Installer
Engineering Excellence National Account
Farmington, MI
- $25 to $55 USD / hour
Added 27 days ago
EE
General Manager I
Engineering Excellence National Account
Valley View, OH
- $104,700 to $133,500 USD / year
Added 1 month ago
EE
Commercial HVAC Service Technician IV
Engineering Excellence National Account
Indianapolis, IN
- $25 to $55 USD / hour
Added 1 month ago
Sales Operations Coordinator lll
Engineering Excellence National Account
Blue Ash, OH
Added 1 month ago
Manager, Field Operations
Engineering Excellence National Account
Valley View, OH
Added 1 month ago
HVAC Manager, Field Operations
Engineering Excellence National Account
San Antonio, TX
Must possess excellent interpersonal and organizational skills; able to maintain and protect confidential information
Added 1 month ago
EE
HVAC Commercial Service Technician IV
Engineering Excellence National Account
Blue Ash, OH · Columbus, OH · Farmers Branch, TX · Elmhurst, IL · Indianapolis, IN · Leesport, PA · Valley View, OH · Concord, CA
- $25 to $55 USD / hour
Added 1 month ago
HVAC Commercial Service Technician II
Engineering Excellence National Account
Blue Ash, OH · Columbus, OH · Farmers Branch, TX · Elmhurst, IL · Indianapolis, IN · Leesport, PA · Valley View, OH · Concord, CA
Added 1 month ago
EE
HVAC Commercial Service Technician III
Engineering Excellence National Account
Blue Ash, OH · Columbus, OH · Farmers Branch, TX · Elmhurst, IL · Indianapolis, IN · Leesport, PA · Valley View, OH · Concord, CA
- $25 to $55 USD / hour
Added 1 month ago
Field Operations Supervisor
Engineering Excellence National Account
Blue Ash, OH
Added 1 month ago
Dispatcher III
Engineering Excellence National Account
Leesport, PA
Added 1 month ago
EE
Commercial Service Technician III
Engineering Excellence National Account
Farmington, MI
- $25 to $55 USD / hour
Added 1 month ago
Commercial Service Technician III
Engineering Excellence National Account
Indianapolis, IN
High school diploma or GED with additional training and 3+ years’ experience in HVAC with technical training certification required
Added 1 month ago
Commercial Sales Consultant
Engineering Excellence National Account
Leesport, PA
Added 1 month ago
Commercial Sales Consultant lll
Engineering Excellence National Account
Columbus, OH

Engineering Excellence National Account

HVAC Manager, Field Operations

San Antonio, TX, United States

Apply on serviceexperts.wd108.myworkdayjobs.com About employer

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Job details

Posting language: English
Posted: Jul 30, 2026

Original job description

Welcome! ‎ Why You Should Join the Engineering Excellence Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join our winning team by applying today!‎ What Do We Offer You as a Engineering Excellence Employee? Engineering Excellence offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:

Competitive Pay with incentive opportunities
Paid Time Off and Company Holiday Pay
Medical, Dental, and Vision Insurance programs
401(k) Retirement Savings Plan with company matching contributions
Life Insurance and disability insurance options
Supplemental benefit programs
World Class Training opportunities through our Experts University
Career Development opportunities

Position Summary: Manages account relationship with National Account clients. Analyzes trends of spends and makes recommendations to clients to optimize their repair and maintenance spend, and maximize uptime for equipment. Review quotes from service providers to customers.

Key Responsibilities:

Conduct strategic account review meetings with clients on total cost of ownership.
Provide direction for CSR’s and sub-contractors to ensure we exceed customer expectations, meet contracted SLAs and commitments
Promptly address customer complaints to assure resolution and maintain long-term relationships.
Provide technical direction and review of equipment tasking, repair proposals, and recommendations for unit repair and replacement.
Interview/vetting and selection of new subcontractors.
Monitor client territory coverage to ensure there are enough subcontractor coverage to meet client Service Level Agreements.
Manages and participates in Subcontractor business reviews to ensure Client/Engineering Excellence expectations are being met
Work closely with clients/subcontractors & clients to ensure that we are meeting all performance standards and expectations, and are viewed as a strategic partner that understands their operating needs and requirements.
Help prepare for and participate in customer meetings.
Acquire a comprehensive understanding of the customer base and those customers’ requirements.
Front line coverage when needed to help with assisting in client services and dispatching
Work closely with National Operations Manager to ensure success of daily operations.
Maintain accurate records of the condition of equipment and other systems in the facilities.
Create a schedule of regular evaluation of the facilities.
Manages vendor relationships including proposals.
Assumes on-call rotation with other Division staff.
Monitors and reviews all service call/PM activity daily, weekly, monthly
Required travel approximately up to 10%.
Other duties as assigned.

Qualifications:

Minimum of 5 years as an HVAC experience.
Ability to multi-task and prioritize work responsibilities.
Ability to work independently and to instruct others.
Must possess excellent interpersonal and organizational skills; able to maintain and protect confidential information.
Must be proficient with computers – including but not limited to Microsoft Word and Excel.
Must communicate effectively verbally and in writing with customers and service technicians.
Strong communication and relationship building skills

‎ Minimum Experience: 6+ years Minimum Education: Bachelor's Degree‎ ‎

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com

Apply on serviceexperts.wd108.myworkdayjobs.com About employer

More about this job

Skills

HVAC
Corporate social responsibility
Dispatching
Work independently
Instruct others
Organizational skills
Microsoft Word
Microsoft Excel
Communication skills
Relationship building

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