This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13672619 #### Full job description {#full-job-description dir="ltr" role="heading" aria-level="4" testid="vj-job-description-heading"} At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals. We are currently seeking a Float Bank Teller to join our team. As a Teller, you will have the opportunity to work in a professional environment while having direct contact with our valued customers. As a trusted customer adviser and product expert, you will be able to recommend products and services to provide a better banking experience for our customers. A successful candidate will have: - Exemplary customer service experience - Confident and articulate communications skills - Initiative and strong work ethic - Problem resolution skills - Strong attention to detail - An understanding of and commitment to our values - Attitude and aptitude to engage in continuous development Essential functions of the role: Customer Service - Drive an experience that is personal and relevant across all touchpoints by engaging customers according to benchmark standards - Foster ongoing relationships that improve customer commitment - Respond to customer requests and issues, escalate as needed\ - Ensure customers are aware and knowledgeable of all avenues to bank with Emprise - Partner and develop effective relationships with branch customers, partners, and teammates - Ongoing education of Emprise products, services, and digital capabilities - Project a favorable image of the bank - Work at various locations to support staffing as needed Quality and Efficiency - Process customer transactions and handle money accurately - Balance cash drawer daily - Mitigate customer and bank risk by ensuring compliance with internal controls, banking regulations, operational procedures, security procedures, and audit policies \ \ Product Promotion - Recommend bank products to customers - Ongoing education of Emprise products, services, and digital capabilities - Seeks opportunities through customer relationships and conversations ## Requirements - High school diploma or equivalent required - 1+ years of previous customer service experience preferred - One year of previous banking experience required - Proficiency with Microsoft Office products preferred Hours: (40 hours per week) Monday Friday: 7:30am-6:15pm (hours will vary) Saturday: 8:30am-12:15pm (rotating)