About Emplifi
The only Autonomous CX platform. Powered by Fuel AI for social marketing, commerce & care.
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- Columbus , Ohio
- Company type
- Privately Held
Emplifi is the only Autonomous CX platform that powers how enterprise brands connect, convert, and care across every social, commerce, and service touchpoint.
Trusted by 20,000+ brands worldwide, Emplifi Fuel brings together Social Marketing, Social Commerce, and Social Care into a single AI-powered platform, eliminating siloed tools, disconnected data, and fragmented customer journeys that hold modern teams back.
Named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Marketing and the Forrester Wave™: Social Suites, Q4 2024, Emplifi combines 20+ years of CX innovation with intelligent automation and deep industry expertise to help brands publish, listen, care, and sell at scale.
AI is embedded throughout the platform today, with autonomous CX capabilities on the horizon. One platform. One customer story. Measurable business impact.
Specialties
- Customer Care
- CX Solutions
- Social Media Analytics
- Social Media Management
- Social Commerce
- eCommerce
- Social Marketing
- AI Marketing
- Autonomous CX
- Social Listening
- Ratings & Reviews
- and UGC
Company locations
Columbus , Ohio , US
New York, New York 10006, US
Singapore 078997, Singapore, SG
Pernerova 53, Praha 8, Prague 18600, CZ
Munich, DE
London, GB
Montreal , Québec, CA
Pilsen , CZ
Brno, CZ
Locations listed on the company profile. These may include offices outside the United States, and not every location is hiring.
On LinkedIn
- Followers
- 22,387
- People linked to this company
- 540
People who list this company on LinkedIn, not a verified employee count. Figures reflect the saved company profile.
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Employer category
Other employer
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