This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13715154 Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer service- Handle calls/email, schedule shipments, problem resolution, and effective interpretation of customer request. Work with other departments to ensure efficient and timely communication. Build shipments and enter freight assignments using dispatch software. Assist in communicating with carriers, dispatching drivers, and covering shipments. Collect daily paperwork from drivers such as timesheets, DDAL\'s, DVIR\'s and POD\'s. Receive and distribute HUB mail. Performs other duties as assigned Essential Talents Check to ensure that appropriate changes were made to resolve customers\' problems. Refer unresolved customer grievances to designated departments for further investigation. Essential Tools and Technologies Microsoft Teams Microsoft Exchange Google Drive Dropbox Microsoft Excel Microsoft Outlook Microsoft Word Essential Work Activities Communicating with People Outside the Organization Working with Computers Performing Administrative Activities