Position Purpose
This position will support the front-of-house operations of the restaurant, including running food, bussing tables, assisting with glassware and resetting of tables.
Responsibilities/Duties/Functions/Tasks - Depending on the shift’s role, a combination of these:
- Setup stations for the assigned shifts, to ensure sanitation supplies, trays and bus tubs are available.
- Deliver food from the kitchen to their assigned tables, as orders are completed.
- Assist in setup of tables before seating guests.
- Pre-bus tables and clear empty plates while guests are seated.
- Clear and clean tables after guests have departed.
- Replace and refill glass bottles during guest meals, as empty.
- Clean glassware in the bar dish machine as needed or requested.
- Clear and replace bus tubs from service carts as needed or requested.
- Assist with end-of-shift sweeping and/or mopping as needed or requested.
- Provide great customer service.
Qualifications
- Able to provide top-notch customer service in a fast-paced environment.
- Positive attitude and ability to work well under pressure with all restaurant staff.
- High-quality work while unsupervised.
- Able to safely lift and easily maneuver trays of glassware and food when necessary.
- Able to follow instructions and ask questions for clarification if needed.
- Able to work in a busy restaurant environment.
Preferences
- Previous work experience as a Host/Hostess.
- Understanding of restaurant etiquette.
- Familiarity with health and safety regulations.
- Experience in managing reservations.
- Demonstrable customer-service skills.
- Excellent communication skills (via phone and in-person).
- Strong organizational skills with the ability to monitor the entire dining and bar area.
- Pleasant, friendly, and accommodating to customers.
- Team player.
- Able to accommodate different personalities.
Work Requirements
- Ability to stand, walk, bend, etc. for extended periods, and lift up to 25 lbs.
- Availability to work nights, weekends, and holidays.