Luxury Designer Clothing, Handbags, Shoes & Accessories
POSITION SUMMARY
The Consignment Buyer / Intake is the first point of contact for consignors and plays a critical role in curating the quality merchandise that defines the My Sister’s Closet brand. This position is responsible for greeting consignors, evaluating incoming women’s clothing and accessories, accurately pricing items in accordance with company guidelines, and ensuring a positive and professional consignor experience. The Consignment Buyer / Intake is expected to represent the brand with enthusiasm, product knowledge, and exceptional customer service.
This is a non-commissioned, hourly position. Intake and pricing decisions are made based on established brand guidelines and quality standards.
KEY RESPONSIBILITIES
Consignor Relations & Communication
- Greet consignors in a friendly, professional manner and clearly explain the consignment process
- Manage consignor appointments and walk-in intake flow efficiently
- Communicate acceptance and pricing decisions to consignors with confidence and tact
- Build positive relationships with repeat consignors to encourage loyalty and continued business
- Handle consignor questions, concerns, and escalations with empathy; involve Store Manager as appropriate
Merchandise Evaluation & Intake
- Assess incoming women’s clothing and accessories for quality, condition, brand, and current trend relevance
- Accept or decline items based on established company standards and current inventory needs
- Stay current on fashion trends, designer labels, and brand values to make informed intake decisions
- Identify and flag potential counterfeit or misrepresented items for escalation
- Process intake paperwork and consignor agreements completely and accurately
- Enter accepted items into the point-of-sale and consignment tracking system
Pricing
- Price accepted items accurately in accordance with company pricing guidelines and market comparables
- Partner with the Pricing Manager or Store Manager on final determinations for high-value or unusual items
- Ensure price tags, labels, and item records are complete and accurate at intake
Store Operations
- Maintain a clean, organized, and well-functioning intake area
- Assist with back-of-house organization and processing as needed
- Support general store operations during non-intake periods, including floor support and client service
- Adhere to all company policies, loss prevention guidelines, and Arizona labor law requirements
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this role. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with applicable Arizona and federal law.
- Ability to stand and walk for the duration of a scheduled shift
- Frequently lift, carry, and handle merchandise up to 30 lbs.
- Bend, stoop, and reach to process and organize consigned items
- Work in a retail environment with varying temperature and noise conditions
COMPENSATION & BENEFITS
Hourly pay based on experience, plus commissions and bonuses for eligible employees.
Full-time employee benefits include:
- Co-paid medical insurance
- 401(k) with company match
- Flexible hours and paid vacation
- Voluntary dental, vision, life, accident, and critical illness insurance
• Full-time and part-time employees are eligible for pet care benefits through United Pet Care.
This job description is not all-inclusive and is subject to change based on business needs. Employment with Eco Chic Consignments is at-will. Eco Chic Consignments is an equal opportunity employer.
Qualifications
QUALIFICATIONS
Required
- 3+ year of experience in retail, resale, consignment, or a related customer-facing role
- Strong eye for quality, condition, and brand authenticity in women’s fashion and accessories
- Excellent communication and interpersonal skills
- Ability to make consistent, objective decisions under varying conditions
- Comfortable working on your feet for extended periods
- Availability to work weekends, evenings, and holidays as needed
Preferred
- Familiarity with luxury and contemporary women’s fashion and designer accessories
- Prior experience in a consignment, thrift, or pre-owned retail environment
- Experience with POS or consignment tracking software