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Added 9 hours ago
Travel Consultant EC
ECAAA AAA East Central
McMurray, PA
Added 9 hours ago
Branch Specialist 4 EC
ECAAA AAA East Central
McMurray, PA
Added 1 day ago
Sales Agent
ECAAA AAA East Central
Chillicothe, OH
Added 3 days ago
Travel Consultant
ECAAA AAA East Central
Pittsburgh, PA
Added 3 days ago
Travel Consultant
ECAAA AAA East Central
McMurray, PA
Added 3 days ago
Travel Consultant
ECAAA AAA East Central
Independence, OH
Added 3 days ago
Travel Advisor EC
ECAAA AAA East Central
Meadville, PA
Added 3 days ago
Retail Service Specialist
ECAAA AAA East Central
Remote, United States
Added 3 days ago
Retail Service Specialist
ECAAA AAA East Central
Mentor, OH
Added 3 days ago
Membership Specialist
ECAAA AAA East Central
Louisville, KY
Must hold a valid Property and Casualty license through the Department of Insurance for assigned states
Added 3 days ago
Membership Specialist
ECAAA AAA East Central
Wheeling, WV
Added 3 days ago
Branch Specialist
ECAAA AAA East Central
Monroeville, PA
Added 3 days ago
Branch Specialist
ECAAA AAA East Central
Bowling Green, KY
Must hold a valid Property and Casualty license through the Department of Insurance for assigned states
Added 8 days ago
Branch Specialist
ECAAA AAA East Central
Morgantown, WV
Added 11 days ago
Travel Consultant
ECAAA AAA East Central
Mentor, OH
Added 11 days ago
Travel Consultant
ECAAA AAA East Central
Monroeville, PA
Added 11 days ago
Travel Advisor
ECAAA AAA East Central
Boardman, OH
Added 11 days ago
Travel Advisor
ECAAA AAA East Central
Elizabethtown, KY
Added 11 days ago
Travel Advisor EC
ECAAA AAA East Central
Butler, PA
Added 11 days ago
Branch Specialist
ECAAA AAA East Central
Independence, OH
Added 11 days ago
Branch Specialist 5 EC
ECAAA AAA East Central
Pittsburgh, PA
Added 12 days ago
Travel Clerk
ECAAA AAA East Central
Pittsburgh, PA
Must possess good customer service and communication skills · Must possess general math aptitude
Added 12 days ago
Travel Clerk
ECAAA AAA East Central
Pittsburgh, PA
Must possess good customer service and communication skills · Must possess general math aptitude
Added 21 days ago
Travel Consultant EC
ECAAA AAA East Central
Pittsburgh, PA
Added 21 days ago
Branch Specialist 4 EC
ECAAA AAA East Central
Pittsburgh, PA

ECAAA AAA East Central

Branch Specialist 4 EC

McMurray, PA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Branch Specialist 4 EC

Job Summary Greets members by phone and in person and determines the nature of service required. Either provides requested services or directs them to the appropriate area. May provide notary and/or DMV license transactions and services. Resolves problems and assists with administrative functions in absence of manager. Provides high level of customer service according to Club's Quality Assurance Standards.

Job Duties

In States offering DMV license services, provides registration services to members; maintains current knowledge of DMV regulations and completes all transactions according to State DMV and Club procedures.
Prepares TripTiks®; provides maps, tour books and other travel-related materials.
Assists members with hotel and/or car reservations.
Promotes and sells AAA memberships.
Processes membership payments. Upgrades basic memberships to those with higher value (Plus, Premier, etc.); offers automatic renewal feature.
Processes insurance payments and offers automatic renewal.
Issues passport photos and IDP’s.
Processes Travel Money product transactions; provides merchandise and attraction ticket sales.
Balances and reconciles cash drawer; prepares daily deposits. Assists with daily, weekly and monthly reports.
Performs notary services in accordance with the National Notary Association and Club procedures.
Identifies cross-sell opportunities based on members’ product needs and service.
Mentors and trains junior employees; assists with timekeeping and scheduling branch employees.

Qualifications

High School GED Required
4-6 years Branch Specialist 2 and/or 3 or related experience Preferred
Solid computer literacy and data input skills
Ability to effectively coach and mentor others
Proficiency in State DMV licensing system
Ability to work quickly and handle multiple tasks or assignments on a daily basis
As required, obtains and maintains valid notary license.
Notary Public - National Notary Association within 1 Year Preferred

Travel Requirements

Occasional travel to off-site business meetings or conferences. (5% proficiency)

Remarkable benefits:

Health coverage for medical, dental, vision
401(K) saving plans with company match
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

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More about this job

Skills

Notary
Customer service
Quality assurance
Sales
Scheduling
Computer skills

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