Hiring Range: $19.33 - $28.95
The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
The primary function of the Operations Processor:
- Process incoming and outgoing wire transactions accurately and efficiently in accordance with standard operating procedures and regulations.
- Ensure internal controls and proper authorization and authentication are addressed for each transaction.
- Complete accurate reconcilement and balancing daily.
- Provide internal and external custom service related to wire transactions.
- Wire Customer and Internal Limit Administration, Incoming Wire Processing, Outgoing Wire Processing, Wire Drawdown Processing, Wire Exceptions and Return Processing, Transactional Processing, Transactional Balancing, Account File Maintenance, Wire Investigations research
- Ability to process core level department assignments in accordance with Standard Operating Procedures.
- Possess basic knowledge and understanding of product or service related to processing assignments.
- Performs processing tasks in accordance with deadlines and escalates issues/concerns proactively. Ability to organize documents and data to ensure completeness in accordance with activities.
- Ability to use specific Banking Applications, such as IBS core, Payplus Wire System, Five9, Pinacle, JP Morgan, Optima or Document Archive Solutions. Execute on routine and general service requests.
- Understands Compliance requirements within the processing expectations and understands and adheres to internal controls imbedded in the processing routines.
- Success Factors
- Ability to effectively prioritize work
- Clear written and verbal skills, willing to work in an environment that requires customer written and phone-based interaction.
- Must be able to meet deadlines and handle multiple tasks.
- Accounting skills
- Must be able to read and follow standard operating procedures.
- Ability to showcase empathy, integrity, and accountability in day-to-day work and interactions.
- General Computing – Microsoft Office Suite
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.
Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.
At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.