SUMMARY
The Delivery Driver Class B/Class A position delivers palletized orders to EOP’s customer service base promptly and attentively.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Conduct thorough pre-trip safety checks.
- Maintain accurate trip logs and related reports.
- Secure loads to ensure product integrity upon delivery.
- Maintain product holding temperature
- Efficiently navigate assigned delivery routes.
- Unload and appropriately handle pallets and packages per customers’ specific needs.
- Provide excellent customer service at every opportunity.
- Inform his/her supervisor of route delays and outstanding delivery situations.
- Obtain necessary delivery receipt.
- Organize and secure all route-related paperwork.
- Participate in efficient route planning.
- Pick up dispatched backhauls in a timely manner.
- Ensure work is performed safely at all times.
- Wear proper safety equipment at all times.
- Punctuality and regular and reliable attendance.
- Perform other duties as directed, developed, or assigned.
SUPERVISORY RESPONSIBILITY
Non-applicable
QUALIFICATION REQUIREMENTS
- Education and/or Experience: Valid California Class B or Class A driver's license and clean driving record. Two to three years of delivery driving experience, preferably with a fresh produce company. Familiarity with Bay Area traffic patterns.
- Language Skills: Excellent Communication skills, including reading, writing, and verbally communicating effectively and professionally with other business departments, customers, and vendors. Ability to diplomatically deal with difficult situations and people while exhibiting consistent professionalism.
- Technical Skills: Strong ability to maintain road and equipment safety.
- Reasoning Ability: Ability to think independently to solve practical problems and deal with situations without set guidelines. Ability to interpret a variety of instructions furnished in written, oral, report, or schedule form.
- Equipment: Operate equipment such as, but not limited to, forklift, stand-up pallet jack, electric pallet jack, computer, calculator, copier, and phone.
- Other Skills & Abilities: Must be able to work variable hours, days, weekends & holidays. Able to work with little or no supervision. Ability to multitask and prioritize in a time-pressured environment. Excellent organizational skills. High accuracy in work with attention to detail. Ability to complete projects promptly. Ability to get along and work cooperatively with others. Positive and professional attitude. Ability to respond positively to constructive feedback. Ability to manage a project from its initiation to completion with minimal supervision. Solution-oriented attitude with a willingness to proactively solve issues. Ability to read directions and use a GPS to plot delivery routes. Ability to maintain logs and records. Excellent customer service skills. Ability to present oneself professionally in customer-facing situations.
PHYSICAL DEMANDS
- Stand and walk or sit alternatively, depending on the specific needs of the day. An estimated 40% of the time is spent on feet, and 60% is spent sitting while driving.
- Have constant need to perform the following physical activities: bending/stooping/squatting, climbing stairs, pushing, pulling, twisting, lifting, and reaching above shoulders.
- Have frequent need to perform standing and walking activities.
- Lifting/carrying a minimum of 50 lbs on a regular basis and over 50 lbs occasionally.
- Vision requirements: consistent need to complete forms. Frequent need to see small details. Frequent need to see things clearly beyond arm's reach.
- Hearing requirements: consistent need to communicate over the telephone and in person.
COMPENSATION:
Class A: $28/ hour – $33/ hour Class B: $25/ hour– $28/hr