Position Summary:
We are looking for an individual to fill our Receptionist position. The Receptionist must be bilingual in English and Spanish and be able to effectively answer phone calls while performing a multitude of day-to-day tasks. Professionalism and courtesy must be a key characteristic of the candidate in question. Must show excellent customer service skills and be an effective communicator. This job will require much on-the-job-training, you aren’t expected to know everything, but you must be willing to learn. This is an on-site role at Eagle Eye Produce headquarters office in Idaho Falls, ID.
Required Skills / Competencies:
Knowledge Areas:
· Must be reliable and extremely trustworthy · Ability to speak and hear customers and/or other employees via phone or in person · Ability to manage multiple projects and initiative with tight deadlines -Proficient in the Spanish and English language · Excellent organizational skills and attention to detail · Must be able to work independently and as a team player in a fast-paced environment · Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
Technical/Communication Skills:
· Excellent verbal and written communication skills · Proficient with Microsoft Office Suite or related software · Ability to analyze problems and create solutions · Ability to work under stress · General business skills
Experience:
· High school diploma or equivalent required · Accounting background is a plus
Essential Duties & Responsibilities:
· Greets clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts him or her to the appropriate location. · Answers, screens, and directs phone calls to staff; takes messages and schedules appointments. · Receives mail, documents, packages, and courier deliveries and delivers or distributes items. · Performs administrative and clerical support tasks. · Performs basic filing and recordkeeping. · Verifies invoices brought into ABBYY to ensure the software is picking up the correct information. · Creates new vendors in our ERP system. Ensures vendor creation requests are filled out properly. Manages the vendor’s email inbox. · Calls and verifies changes in vendor’s payment information. · Creates quickpays and fuel advances for our Logistics’ team. · Pick up mail everyday (gas reimbursement will be available) · Performs other duties as required
Expected Hours of Work:
· This position requires approximately 40 plus hours, as needed, to meet the demands of the business and complete the responsibilities of this position.
Work Environment:
· Duties and responsibilities are performed in an office, as well as a warehouse setting. · This role routinely uses standard office equipment.
Physical Demands:
· Prolonged periods of sitting at a desk and working on a computer. · Must be able to access and navigate each department at the organizations facilities. · Exposure to temperatures of approximately 42° in the warehouse. · Must be able to life 20 pounds at times