Description Join Kansas City’s leading eye care team! At Discover Vision Centers, we believe teamwork and compassion are the foundation of delivering exceptional patient experiences. We are currently hiring a Front Office Patient Coordinator to join our dedicated team of professionals who share one focus: providing outstanding care to every patient.
Why Discover Vision Centers? As the first point of contact for our patients, you play a vital role in ensuring a smooth, welcoming, and professional experience. This position is perfect for someone who enjoys patient interaction, thrives in a fast-paced environment, and takes pride in accuracy and customer service.
Responsibilities
- Greet and check in/out patients in a professional, courteous manner
- Accurately collect patient demographic, insurance, and billing information
- Verify insurance coverage, obtain authorizations, and file insurance claims
- Schedule patient appointments and manage medical records
- Collect co-pays, deductibles, and balances; deliver contact lenses when applicable
- Perform accurate data entry and maintain confidentiality in compliance with HIPAA regulations
- Assist with opening and closing the clinic, ensuring readiness for daily operations
- Collaborate with physicians, management, and staff to support efficient clinic flow
Hours: Monday–Friday, 8:00 AM – 5:00 PM. Flexibility to open early or stay late based on clinic needs.
Requirements
- Strong communication and organizational skills
- Excellent customer service and patient rapport
- Basic computer proficiency and accurate data entry skills
- Ability to maintain confidentiality and adhere to HIPAA regulations
- Previous experience verifying insurance preferred
- Team-oriented mindset with the ability to work well with physicians, management, coworkers, and patients
Benefits
We value work-life balance and want our employees to thrive both personally and professionally. Our comprehensive benefits package includes:
- Health and Dental insurance
- 401(k) retirement plan with employer match
- Generous Paid Time Off (PTO) program
- Ongoing training and opportunities for growth
- A supportive, collaborative work environment
Apply Today If you have a passion for helping patients, enjoy working in a professional healthcare setting, and want to be part of a respected leader in eye care, we encourage you to apply. Join Discover Vision Centers and help us continue shaping the future of patient care in Kansas City.