DuPage Public Safety Communications (DU-COMM) seeks to hire and train an Alarm Board Operator for our 9-1-1 center. This position is part-time, 30 hours per week, Monday through Friday, non-union, and eligible for IMRF pension participation.
Position Summary:
- Alarm Board Operator job duties include monitoring and processing incoming burglar and fire alarms, handling phone calls from business owners, alarm companies, member agencies, citizens, and completing clerical work related to the alarm system.
- Must achieve and maintain LEADS Certification
- All other duties as assigned or per operational need.
Hours and Schedule:
- In-person position only, remote work is not an option
- Part-Time, 30 hours per week, 0700 to 1300 shift, Monday through Friday
- First 6 weeks of training will be on the 1300 to 1900 shift
Pay Rate:
- Starting pay rate is $23.80 per hour, FLSA exempt.
- The pay range for the Part-Time Alarm Board Operator position is $23.80 – $30.44 per hour, depending upon qualifications
- Annual increases include a May 1st COLA increase plus an anniversary Step increase.
Benefits:
- Eligible to participate in IMRF by maintaining over 20 hours average per week; IMRF includes pension, retirement savings, disability, and life insurance benefits
- This position does not include any health insurance benefits
- Eligible to purchase supplemental life insurance benefits
- Free Employee Assistance Program (EAP) with wellness, personal, and family support
- Accrual of paid time off (PTO) based on hours worked after training is complete
- Employer-provided uniform tops and allowance
- Onsite Fitness Room, full kitchen, employee lounge, quiet room, nursing mothers room, and more
Qualifications
Minimum Qualifications:
- Applicants must be able to accurately type at least 35 wpm
- Attention to detail and multi-tasking are essential
- Strong interpersonal communication skills
- All new hires must complete a psychological assessment, polygraph test, police background investigation, fingerprinting, drug testing, and basic physical including vision and hearing testing.
Preferred Qualifications:
- Police, Fire, EMS, or alarm monitoring experience
- Knowledge of public safety communications systems
- Experience with multi-line telephone equipment
- Computer/data entry experience
Applications will be accepted until the position is filled. Email questions to HR@ducomm.org.
View further details including a link to the full job description of essential functions and requirements on DU-COMM’s Careers site at: https://www.ducomm.org/careers/