Description About Double E
Double E is a global manufacturing company with more than 50 years of innovation behind us and is proud to be a trusted name in web handling and converting. Headquartered in West Bridgewater, MA with Production Plants across North America and Italy, we build high-performance equipment and engineered solutions that keep modern manufacturing moving. Our products - from core chucks and shafts to safety chucks, rollers, web guides, and material handling systems - help customers boost speed, improve safety, and solve tough production challenges across packaging, tissue, labels, film, and more.
We’re entering a new phase of growth and looking for folks who are excited by real world engineering challenges, who like hands on problem solving, and looking for the chance to build a wide and lasting impact.
Learn more about Double E and all our product offerings here.
About the Role
The Assembly/Service Technician is responsible for safely assembling, testing and troubleshooting company products in accordance with routings, work instructions, drawings and specifications. This role will share in-field service duties with the other team members to support our installed base of products.
Position requires about 10-15% travel, including domestic overnight travel. International travel/service support experience is a plus.
What You'll Do
- Assemble products per routings, work instructions, engineering drawings, and specifications.
- Test, evaluate, and document assembled products prior to shipment.
- Troubleshoot installed products with customers via phone, computer, and in person.
- Train customers' employees on operation and maintenance of products/systems.
- Maintain a clean and safe working environment.
- Approximately 10-15% overnight travel required to support machine startups, maintenance, and training at customer locations.
- Other duties, as assigned.
Requirements
About You
- Bring hands-on electromechanical expertise to the shop floor.
- Comfortable with pneumatic and hydraulic systems, plus electrical circuits and wiring best practices.
- Work confidently with PLCs, HMIs, and drives.
- Translate ladder logic into real-world troubleshooting and smooth production runs.
- Independent problem-solver, clear communicator, and a service-first mindset with internal customers and production stakeholders.
- Previous customer facing experience required.
- General computer skills to document work, pull up schematics, and collaborate across systems.
Education and Experience
- Strong ability to comprehend Engineering drawings (mechanical, electrical, pneumatic, and hydraulic) and work instructions.
- Preferred have a degree in an electrical/electro-mechanical field and/or minimum of 3 years of experience.
- The ideal candidate will have a background in Allen Bradley controls.