Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,800 employees across 29 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, reaching a revenue of $2.13 billion in 2025.
Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman. Job Summary
As a Group Lead for distribution processes, you will play a crucial role in coordinating efficient warehouse operations that ensure seamless product flow from receipt to delivery. This position involves overseeing team activities, maintaining inventory accuracy, supporting process enhancements, and fostering a safe work environment. Your leadership will directly contribute to the overall productivity, quality, and customer satisfaction of our logistics operations.
Primary Duties
- Team Coordination and Leadership:
- Lead and guide a team of warehouse contributors, providing clear direction and support to ensure daily operational objectives are met.
- Facilitate effective communication within the team and across departments to optimize workflow and resolve any challenges promptly.
- Conduct regular team meetings to update on performance metrics, safety protocols, and process improvements.
- Operational Execution:
- Assist in managing inbound and outbound logistics to maintain accurate inventory movement and on-time shipments.
- Coordinate task assignments based on team members’ strengths and operational priorities to maximize efficiency and throughput.
- Monitor real-time workflows, identifying potential bottlenecks or deviations and implementing corrective actions promptly.
- Inventory Management and Quality Control:
- Oversee picking, putaway, cycle counts, and physical inventory audits to ensure stock integrity.
- Perform detailed inspections of products for damages or deviations from quality standards, ensuring proper documentation and disposition according to company policies.
- Maintain accurate records and promptly report discrepancies to relevant stakeholders for resolution.
- Process Optimization and Compliance:
- Continuously assess warehouse processes, identifying opportunities for streamlining operations and enhancing productivity.
- Develop recommendations and implement approved improvements while ensuring alignment with established procedures and compliance requirements.
- Ensure all team activities strictly follow company safety guidelines, regulatory standards, and personal protective equipment (PPE) protocols.
- Safety Leadership and Workplace Environment:
- Champion a culture of safety by proactively addressing hazards, conducting safety training sessions, and promoting best practices within the team.
- Maintain a clean, organized, and hazard-free workspace to support operational excellence and employee well-being.
- Systems and Documentation Management:
- Utilize SAP, Warehouse Management Systems (WMS), and Radio Frequency (RF) technology to track inventory, manage shipments, and generate operational reports.
- Ensure timely and accurate documentation of all warehouse activities, supporting both internal audits and external compliance requirements.
Qualifications
Successful candidates for the Group Lead role will demonstrate a strong foundation in warehouse operations combined with leadership capabilities and excellent problem-solving aptitude. This role demands a proactive, safety-conscious individual with effective communication and organizational skills capable of driving team performance and continuous process improvements.
- Proven leadership experience within a warehouse or distribution environment, with the ability to motivate and manage diverse teams.
- Strong numerical and analytical skills to ensure accurate inventory management and operational reporting.
- Excellent interpersonal and communication skills, capable of conveying instructions clearly and maintaining positive team dynamics.
- Demonstrated commitment to workplace safety, with a track record of adherence to safety protocols and fostering safe work habits.
- Experience working with SAP, WMS, Radio Frequency scanners, and Microsoft Office suite (Outlook, Excel, Word) for operational control and communication.
- Capacity to multitask effectively, prioritize responsibilities, and manage time efficiently within fast-paced environments.
- Ability to adapt to change, embrace continuous improvement initiatives, and encourage team collaboration to meet business objectives.
- Strong problem-solving skills with a proactive approach to identifying operational challenges and implementing sustainable solutions.
- Aptitude for handling sensitive information discreetly and professionally, with a commitment to company policies and ethical standards.
Education / Experience
- High school diploma or equivalent (GED) is required; further education or certifications in logistics, supply chain management, or related fields are advantageous.
- A minimum of three years of relevant experience in warehouse operations or distribution centers, with progressive responsibilities including team leadership.
- Hands-on experience with warehouse management systems, inventory control, and shipping/receiving processes is essential.
- Demonstrated history of maintaining high safety standards and operational excellence.
The US base rate for this full-time position is 22.75. The actual base pay offered to the successful candidate will depend on multiple factors, including but not limited to job-related knowledge and skills, experience, business needs, geographical location, and internal pay equity. Compensation decisions are made based on the specific facts and circumstances of each role and candidate.
As a Dorman US contributor, you (and eligible dependents, as applicable) will have access to medical, dental, vision, basic life insurance, paid time off (sick/vacation), and Paid Parental Leave. U.S. employees are entitled to paid holidays, floating holidays, and paid time off starting in their first year of employment depending on hire date. You are also able to participate in our 401k retirement plan (with company match and profit-sharing) and Discounted Employee Stock Purchase Plan.
Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V. www.DormanProducts.com
