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Added 18 hours ago
Collision Parts
Doherty Automotive
Mobile, AL
Added 18 hours ago
Parts Shipping and Receiving
Doherty Automotive
Mobile, AL
Added 1 day ago
Lube Technician
Doherty Automotive
Orlando, FL
Added 1 day ago
Service Technician
Doherty Automotive
Orlando, FL
Added 2 days ago
Parts Counterperson
Doherty Automotive
Knoxville, TN
Added 3 days ago
Service Porter
Doherty Automotive
Fort Worth, TX
Added 3 days ago
Lube Technician
Doherty Automotive
Fort Worth, TX
Added 3 days ago
DA
Chevrolet Service Technician
Doherty Automotive
Knoxville, TN
- $30 to $50 USD / hour
Added 3 days ago
Heavy Truck / Diesel Technician
Doherty Automotive
Knoxville, TN
Added 7 days ago
Finance and Insurance Manager
Doherty Automotive
Knoxville, TN
Added 7 days ago
Lot Porter
Doherty Automotive
Tampa, FL
Added 9 days ago
Motorcycle Sales Associate
Doherty Automotive
Lakeland, FL
Added 10 days ago
Parts Shipping and Receiving
Doherty Automotive
Mobile, AL
Added 10 days ago
DA
Ok Carz E Colonial - Automotive Sales Floor Manager
Doherty Automotive
Orlando, FL
- $30,000 USD / year
Added 10 days ago
Fleet Service Advisor
Doherty Automotive
Lakeland, FL
Added 10 days ago
Accounting Clerk/Cashier
Doherty Automotive
Mobile, AL
Added 14 days ago
Service Porter
Doherty Automotive
Mobile, AL
Added 14 days ago
Service-to-Sales Vehicle Acquisition Specialist
Doherty Automotive
Orlando, FL
Added 14 days ago
DA
Ok Carz Longwood - Automotive Sales Floor Manager
Doherty Automotive
Longwood, FL
- $30,000 USD / year
Added 14 days ago
DA
Ok Carz Kissimmee - Automotive Sales Floor Manager
Doherty Automotive
Kissimmee, FL
- $30,000 USD / year
Added 15 days ago
Accounting Clerk
Doherty Automotive
Tampa, FL
Added 17 days ago
Service Advisor
Doherty Automotive
Knoxville, TN
Added 18 days ago
DA
Ok Carz Tampa - Floor Manager
Doherty Automotive
Tampa, FL
- $30,000 USD / year
Added 18 days ago
BDC Service Representative
Doherty Automotive
Sarasota, FL
Added 18 days ago
Parts Counterperson
Doherty Automotive
Sarasota, FL

Doherty Automotive

BDC Service Representative

Sarasota, FL, United States

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Job details

Posting language: English

Original job description

BDC Service Representative

We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry.

Job Summary

We’re looking for a friendly and organized BDC Service Representative to join our team. In this role, you’ll be the first point of contact for our service department – helping customers book appointments, answering questions, and ensuring they have a great experience from start to finish.

Responsibilities:

Answer incoming service calls and make follow-up calls.
Respond to internet service lead requests.
Schedule and confirm appointments for vehicle service.
Follow-up after service completion to ensure customer satisfaction.
Ensure all customer interactions, appointments, and follow-ups are accurately recorded in the CRM system.
Work closely with service advisors to pass along important customer details.
Comply with all company policies, procedures and safety standards.
Other duties as assigned.

Qualifications:

Excellent communication and customer service skills.
Professional, well-groomed personal appearance.
Basic understanding of vehicle service is helpful.
Ability to multitask and stay organized in a fast-paced setting.
Familiar with computers and CRM software.
Valid driver’s license and clean driving record.

We offer best in class industry benefits:

Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Vehicle Purchase Discounts
Employee Discounts on Parts and Service Repairs
Aggressive Employee Referral Program with Bonus Opportunities

You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.