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Added 16 days ago
Sales Consultant
DOCUmation
Harlingen, TX
Added 16 days ago
Sales Consultant
DOCUmation
Arlington, TX
Added 16 days ago
Business Development Rep
DOCUmation
The Woodlands, TX
Added 16 days ago
Sales Consultant
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San Antonio, TX
Added 16 days ago
Print Production Specialist
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Added 16 days ago
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Sales Consultant
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IT Pre-Sales Engineer
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IT Project Engineer
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San Antonio, TX
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San Antonio, TX
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Sales Manager
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Harlingen, TX
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Midland, TX
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Abilene, TX
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Abilene, TX
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Business Development Rep
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Midland, TX
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San Antonio, TX
Added 16 days ago
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Added 16 days ago
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The Woodlands, TX
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San Antonio, TX
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DOCUmation

Associate Technician

San Antonio, TX, United States

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Job details

Posting language: English
Posted: Oct 21, 2025

Original job description

Position Announcement

Position: Associate Technician Department: Service Reports To: Service Manager Salary grade: DOE FLSA Status: Full Time / Non-Exempt / Hourly Location: San Antonio

Description

This role will provide copier/printer/label-printer maintenance and/or repair by responding timely and efficiently to ensure customer satisfaction. Additional responsibilities include toner delivery and meter collections

Responsibilities

Primary responsibilities include the following:

Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction
Manage the utilization of assets and resources to achieve targeted financial results and create superior value for DOCUmation and our customers.
Analyze customer needs, recognize business opportunities, and influence sales volume growth
Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive, and professional
Provide accurate feedback with call close information, parts usage reporting and customer meter readings

Experience

Strong electrical/mechanical background
Technical knowledge/skills
In addition, candidate should have strong problem solving skills, be attentive to detail, organized, high work standards w/ concern for quality and good written and verbal communication skills.

Computer Skills

Networking skills or experience

Education and Certification

Minimum: High School Diploma or GED; A+, N+ preferred but not required.

Physical Requirements

Ability to lift 50 lbs.
Ability to pull, lift, reach and transport equipment parts and boxes.
Ability to stand/walk 75% of the day.

Special Requirements

Must have dependable transportation.

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More about this job

Skills

Customer service
Sales
Communicate with customers
Reporting
Problem solving
Be attentive
Communication skills
Computer skills
A+

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