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18159-Retirement Plan Specialist - AZ - On Site
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Chandler, AZ

Distro

Implementation Consultant

United States

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Job details

Experience: Minimum of 3 years of related work experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Company: Vensure Employer Solutions - the largest privately held organization in the HR technology and service sector; provides HR/HCM technology, managed services, and global BPO; serves over 95,000 businesses and processes over $135B in annual payroll; headquartered in Chandler, Arizona; learn more at www.vensure.com
Position: Implementation Consultant (PEO implementation specialist)
Position Summary: Be a subject matter expert in your functional area; oversee client implementation, coordinate cross-functional teams, ensure regulatory compliance, and deliver an exceptional client experience.
Essential Duties & Responsibilities:
Lead the client implementation process for new PEO clients to ensure a seamless transition to our services
Manage full client implementation by gathering requirements and configuring PEO solutions to meet client needs
Serve as primary client contact during implementation: address concerns, answer questions, and provide guidance on system configuration and best practices
Deliver training and guidance to drive effective use and adoption of the PEO system
Troubleshoot and resolve technical or process-related issues during implementation
Collaborate with Sales, Client Relations, Payroll, and other cross-functional teams
Maintain subject matter expertise on industry trends, workflows, complex client scenarios, and benefits regulations
Identify opportunities for process improvements and efficiency gains in benefit implementations
Perform other duties as required
Marginal Functions:
Propose enhancements to implementation methodologies, tools, and templates
Collaborate with peers and leadership to maintain consistency in implementation practices
Attend webinars, seminars, and trainings
Support ad hoc duties or projects as assigned
Knowledge, Skills & Abilities:
Excellent written and verbal communication and interpersonal skills; ability to build rapport with clients and internal teams
Problem-solving mindset with the ability to analyze complex situations and develop effective solutions
Exceptional attention to detail and strong analytical skills for data analysis and quality control
Ability to prioritize and re-prioritize to meet changing objectives and deadlines
Ability to stay organized and balance workloads according to task urgency
Maintain professionalism and composure under pressure or during escalated situations
Demonstrated teamwork skills and ability to foster cooperation among team members
Education & Experience:
High School diploma/GED or equivalent combination of experience, skills, education, certifications, or job training
Minimum of 3 years of related work experience
Proficiency with HR software and tools, specifically PrismHR
Strong understanding of payroll and HR processes, regulations, and compliance requirements
Proven experience in implementation, payroll, or related field; track record managing multiple implementation projects and meeting deadlines
Knowledge of relevant federal and state regulations for benefit administration
Proficient with Microsoft Office (Word, Excel, PowerPoint)
Licenses & Certifications:
Industry certifications not required but beneficial (for example: FPC, CPP, PHR, SHRM-CP, PMP)
Physical, Mental & Communication Demands:
Reasonable accommodations will be made to enable individuals with disabilities to perform the functions
Frequently required to sit; occasionally required to stand and walk
Must be able to remain stationary 75–100% of the time and occasionally move about the building to access equipment or mail
Constant communication with team members and employees; frequent computer and office equipment use (keyboard, mouse, printer, scanner, copier, fax)
Repetitive motions may include wrists, hands, and/or fingers
Requires ongoing mental comprehension to assess accuracy, neatness, and thoroughness of assigned work
Specific vision abilities include close vision and ability to adjust focus
Moderate concentration/intensity with prolonged mental effort; typical office noise level may be moderate
May occasionally move objects up to 20 lbs throughout the office
Environmental Conditions:
Indoor office environment with occasional moderate noise from equipment or co-workers
Disclaimer:
This job description does not state or imply that these are the only duties to be performed; employee will follow other job-related instructions and duties as requested by management
Management may add, revise, or delete information in this job description
Reasonable accommodation will be made to enable qualified individuals with disabilities to perform essential functions
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship
Benefits:
Health Insurance: medical, dental, and vision coverage
Retirement Plan: 401(k) with company match
Paid Time Off: PTO, holidays, parental leave, and sick leave as required by applicable state law
Other Benefits: life insurance, short-term disability, long-term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), identity theft protection, critical illness, accident, cancer, hospital protection, legal insurance, and pet insurance

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More about this job

Skills

Regulatory compliance
Provide training
Troubleshoot
Sales
Payroll
Leadership
Communication skills
Interpersonal skills
Problem solving
Attention to detail
Analytical skills
Data analysis
Quality control
Teamwork
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
SHRM-CP
PMP
Office equipment

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