About the Role & Team The Walt Disney Company is seeking a strategic, execution-focused Sr. Manager, Program Management to drive launch operations and program delivery within the Product Management, Cross Ecosystem Experiences organization - the team responsible for bringing Disney's businesses and divisions into the Epic Games / Disney ecosystem. Reporting directly to the Vice President, Product Management, this leader serves as the operational backbone of a cross-company product and technology program spanning Disney Digital Entertainment (DDE), TWDC lines of business (Parks, Imagineering, Disney+, ESPN, Consumer Products, Disney Entertainment ESPN Product Technology), and Epic Games.
This role bridges strategic vision and day-to-day execution: owning milestone planning, launch readiness, operating cadence, risk management, and executive reporting across a portfolio of non-gameplay integrations - including identity/account linking, content delivery, digital rewards, and commerce experiences. You are a program management expert who thrives in ambiguity, builds scalable processes from the ground up, and earns influence through credibility and clarity.
What You Will Do Lead Launch Program Management
- Own end-to-end launch plans for non-gameplay integration workstreams - spanning identity, content, digital rewards, and commerce - defining scope, milestones, resource dependencies, and success criteria.
- Coordinate launch readiness across DDE, TWDC lines of business, and Epic Games program teams, ensuring all workstreams are aligned, sequenced, and on track.
- Drive a "just enough" process rigor approach that enables teams to move fast while maintaining transparency into program health and risks.
Establish and Drive Operating Cadence
- Design and maintain the program operating rhythm: weekly syncs, milestone reviews, dependency tracking, and decision escalation frameworks across 10+ workstreams.
- Partner with DDE Production, Epic Program Management, and TWDC PMO functions to ensure cross-company workstreams are coordinated and interdependencies are managed.
- Proactively surface trade-offs, sequencing risks, and capacity constraints to the VP and Director in advance of launches.
Executive Reporting & Stakeholder Communication
- Develop and maintain executive dashboards, program health metrics, and status reports that give the VP and senior stakeholders clear, real-time visibility into program progress and risks.
- Draft memos, briefings, and visual models that articulate complex cross-workstream decisions with clarity and confidence.
- Build and manage stakeholder communication channels across DDE, TWDC divisions, and Epic counterparts to drive alignment and trust.
Build Process, Tools & Standards
- Implement and continuously improve program management tools, workflows, and standards - including tooling in Airtable, Jira, Confluence, Miro, and Google Workspace.
- Develop scalable, extensible processes as the Disney-Epic partnership matures, identifying operational improvements and eliminating friction from cross-team execution.
- Evolve a measurement framework that tracks launch readiness, operational KPIs, and progress toward business goals across the program portfolio.
Risk & Issue Management
- Proactively identify, track, and resolve program risks, issues, cross-company dependencies, and open decisions - driving resolution or escalating with recommendations.
- Maintain a living risk register and issue log; communicate status clearly to leadership with options and recommended actions.
Qualifications
- 8+ years of program and project management experience in a large corporate, digital, or technology environment, with at least 3 years in a senior management-facing role.
- Proven ability to manage complex, multi-workstream programs in a highly matrixed, multi-company organization, influencing without direct authority.
- Expert-level proficiency in program management tooling: Airtable, Jira, Confluence, Miro, Smartsheets, Sharepoint, Teams, Google Workspace, and/or equivalent platforms.
- Strong visual communication skills; ability to translate complex program states and risks into clear executive presentations and visual models.
- Demonstrated tenacity and comfort with ambiguity; ability to build structure and clarity in a fast-moving, early-stage environment.
- Experience in a senior management-facing or C-suite-adjacent communication role.
- Deep affinity with Gaming, Fortnite, Disney content, brands, and IP, and familiarity with Disney's lines of business.
Preferred Experience
- Experience in gaming, gaming-adjacent platforms, interactive media, or large-scale digital product ecosystems.
- Familiarity with identity systems, digital rewards, commerce platforms, or cross-platform integration programs.
- Global or international launch experience.
- Experience working across a multi-company partnership or joint venture program.
Education
- BA/BS in Business, Computer Science, or related field; MBA or equivalent advanced degree preferred.
- One or more current project management certifications preferred (PMP, CAPM, CSM, MPM, or equivalent).