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Added 20 mins ago
DSW Associate Store Manager
Designer Brands Inc.
Grand Rapids, MI
* Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours · * Must have the ability to spend up to 100% of working time standing or walking around the store
Added 20 mins ago
DSW Associate Store Manager
Designer Brands Inc.
Huntington, NY
* Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours · * Must have the ability to spend up to 100% of working time standing or walking around the store
Added 2 hours ago
Supervisor, Fixture & Supply Warehouse
Designer Brands Inc.
Columbus, OH
Added 1 day ago
Merchandise Clerk - Hybrid
Designer Brands Inc.
Columbus, OH
Added 1 day ago
DB
DSW Asset Protection Greeter Part-Time
Designer Brands Inc.
New York, NY
- Part-time
Candidates must have strong written and verbal communication skills as well as the ability to work independently or in a team environment · Must possess the ability to:
Added 3 days ago
DSW Associate Store Manager
Designer Brands Inc.
Boston, MA
* Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours · * Must have the ability to spend up to 100% of working time standing or walking around the store
Added 4 days ago
DB
DSW Part-Time Key Holder
Designer Brands Inc.
Mt Laurel, NJ
- Part-time
Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours · Must have the ability to spend up to 100% of working time standing or walking around the store
Added 4 days ago
DSW Associate Store Manager
Designer Brands Inc.
Bronx, NY
* Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours · * Must have the ability to spend up to 100% of working time standing or walking around the store
Added 4 days ago
DB
DSW Part-Time Key Holder
Designer Brands Inc.
Latham, NY
- Part-time
Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours · Must have the ability to spend up to 100% of working time standing or walking around the store
Added 4 days ago
DB
DSW Part-Time Key Holder
Designer Brands Inc.
Waco, TX
- Part-time
* Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours · * Must have the ability to spend up to 100% of working time standing or walking around the store
Added 4 days ago
DB
DSW Part-Time Key Holder
Designer Brands Inc.
Livingston, NJ
- Part-time
* Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours · * Must have the ability to spend up to 100% of working time standing or walking around the store
Added 4 days ago
DB
DSW Part-Time Key Holder
Designer Brands Inc.
Northridge, CA
- Part-time
* Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours · * Must have the ability to spend up to 100% of working time standing or walking around the store
Added 5 days ago
DC Material Handler
Designer Brands Inc.
Columbus, OH
Added 5 days ago
DSW Associate Store Manager
Designer Brands Inc.
Kissimmee, FL
* Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours · * Must have the ability to spend up to 100% of working time standing or walking around the store
Added 6 days ago
DC Material Handler - 2nd Shift
Designer Brands Inc.
Columbus, OH
Added 6 days ago
Designer, Footwear (Vince Camuto)
Designer Brands Inc.
New York, NY
Added 6 days ago
DB
DSW Asset Protect Brand Ambassador Part-Time
Designer Brands Inc.
San Jose, CA
- Part-time
Candidates must have strong written and verbal communication skills as well as the ability to work independently or in a team environment · Must possess the ability to:
Added 7 days ago
DSW Associate Store Manager
Designer Brands Inc.
Fort Worth, TX
Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours · Must have the ability to spend up to 100% of working time standing or walking around the store
Added 7 days ago
Assistant Designer, Keds
Designer Brands Inc.
Burlington, MA
1-3 years of footwear design experience required
Added 7 days ago
DSW Associate Store Manager
Designer Brands Inc.
North Olmsted, OH
* Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours · * Must have the ability to spend up to 100% of working time standing or walking around the store
Added 8 days ago
DSW Associate Store Manager
Designer Brands Inc.
Eugene, OR
* Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours · * Must have the ability to spend up to 100% of working time standing or walking around the store
Added 8 days ago
DSW Associate Store Manager
Designer Brands Inc.
Algonquin, IL
* Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours · * Must have the ability to spend up to 100% of working time standing or walking around the store
Added 11 days ago
DSW Associate Store Manager
Designer Brands Inc.
Duluth, MN
Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours · Must have the ability to spend up to 100% of working time standing or walking around the store
Added 11 days ago
DB
DSW Asset Protection Agent Full-Time
Designer Brands Inc.
New York, NY
- Full-time
Must possess the ability to:
Added 12 days ago
Content Specialist
Designer Brands Inc.
New York, NY

Designer Brands Inc.

DSW Associate Store Manager

Grand Rapids, MI, United States

Apply on myjobs.adp.com About employer

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Job details

Experience: Minimum 2 years management experience.
Posting language: English

Original job description

General Summary

Supports and performs the following functions alongside store management: customer service, merchandising, omni activities and all inventory-related actions to drive sales and results. Partners with the management team to understand daily/weekly/monthly store priorities. Participates in and supports merchandise placement, fulfillment and store recovery. Participates in monitoring associate compliance to all company policies and procedures, adheres to Asset Protection standards and assists in assigned projects and tasks to support service levels which include opening and closing the store.

Essential Duties and Responsibilities:

Be empowered to meet the customer where they are and personalize their experience:* Elevate in-store experience by modeling Customer Experience Leader (CEL) behaviors and coaching associate behaviors to achieve store goals and Key Performance Indicators (KPI). Responsible for responding to customer and associate requests or feedback with a high sense of urgency.

Ensures customers have a positive experience by maintaining DSW store standards. Completes all tasks related to daily open/close including store cleaning, recovery and maintenance standards.
Review and communicate action plan to ensure all tasks are completed throughout the day/week/month.

Be committed to the customer having a consistent positive experience:* Improve metric-based goals by reviewing, understanding and clearly communicating daily/weekly/monthly progress.

Increase sales by leveraging inventory reports to maximize productivity and merchandise presentations on the sales floor.
Ensures execution of processes related to audits, donations, transfers, mismates, damages, etc.
Work closely with the Store Manager to understand and ensure that all policy and procedures are followed.

Bring the power of shoes to life by leveraging in-store and digital services:

Sets clear expectations, participates, and follows up on all inventory related activities including but not limited to freight receipt, product placement, markdowns, and mark out of stock (MOOS).
Sets clear expectations, participates and follows up on all omni activities in store including but not limited to Charge/Send and Buy Online Pick Up In Store (BOPIS).
Collects and submits all supply needs to ensure successful operations in all areas of the business.

Be responsible to pause and the put the customer first:

Responsible for ensuring a safe environment for both customers and associates. Ensure all equipment is in good operating condition and checked regularly by reporting issues to Store Manager.
Responsible for ensuring associates are equipped in successfully resolving customer concerns and aware of when to escalate to the Store Manager.
Support Store Manager with associate timekeeping activities to ensure all store labor deliverables are met. This includes scheduling, forecasting, payroll management, etc.
Support Store Manager in resolving associate relations matters. Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up.

Bring fun and energy to everything you do:

Recognize the store team through our company recognition tools.
Support development of the store team through training, coaching, feedback and motivation.
Assists in recruiting, interviewing, and onboarding Store Associate candidates.
Delegate and/or perform all other associate duties within store.
Performs other duties as assigned by the Store Manager and/or Co-Manager.

Required Skills:

Excellent customer service by exhibiting professionalism, a positive mindset, and enthusiasm.
Ability to develop collaborative working relationships.
Good verbal and written communication skills.
Ability to move with tempo and hold team accountable to meet time bound expectations.
Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours.
Proficient in the use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator,).
Must have the ability to spend up to 100% of working time standing or walking around the store.
Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis.
Stoop, kneel, crouch or crawl on a frequent basis.

Experience:

Minimum 2 years management experience.
Minimum high school graduate or equivalent.
Some college preferred.

Apply on myjobs.adp.com About employer

More about this job

Skills

Opening and closing procedures
Customer experience
Coaching
Cleaning
Sales
Presentation skills
Reporting
Scheduling
Forecasting
Payroll
Recruitment
Onboarding
Customer service
Communication skills
Heavy lifting

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