Description The Casework Supervisor provides supervisory and administrative supervision to a team of juvenile justice professionals to ensure the quality and legal compliance of client services. This role is responsible for case consultation, staff development, and managing team performance to align with professional standards and departmental goals. The Supervisor ensures that all casework activities meet state mandates and that client care is coordinated effectively across multiple agencies. Examples of Duties
- Supervises a team of juvenile justice professionals , to include making work assignments, reviewing case management and court documentation for accuracy, and monitoring compliance with state laws and department policies and procedures.
- Provides technical case consultation to staff on complex, high-risk, or sensitive cases.
- Conducts regular performance evaluations and provides ongoing training and mentorship to enhance staff professional growth.
- Ensures that all client records and departmental databases are maintained in strict accordance with confidentiality laws and grant requirements.
- Monitors service delivery metrics and program outcomes to ensure effective client support and services and departmental efficiency.
- Acts as a primary liaison with court systems, social service agencies, and community partners to coordinate integrated client care.
- Participates in the development of departmental policies and the improvement of program delivery methods.
Minimum Qualifications
- Minimum of three (3) years of professional experience in a social service, community, corrections, or juvenile agency that deals with offenders or disadvantaged persons. An equivalent combination of education and experience beyond the bachelor's degree may be considered in substitution for the required work experience.
- Bachelor’s degree in criminal justice, Social Work, Psychology, Counseling, or a related human services field.
- Must be at least 21 years of age.
- Must have no disqualifying criminal history as set forth in Chapter 344 of Texas Administrative Code or any successor statute.
- Must not have ever had any type of certification revoked by the Texas Juvenile Justice Department.
- Must complete the training required by Chapter 344 of the Texas Administrative Code or any successor statute.
- Must pass the certification exam required by Chapter 344 of the Texas Administrative Code or any successor statute.
- Current certification as a Juvenile Probation Officer by the Texas Juvenile Justice Department is required.
- Must maintain certification in the Handle with Care Behavioral Management System, or a successor behavior management system, in accordance with the recertification intervals established in Texas Juvenile Justice Department standards.
- Must maintain certification in First Aid/CPR/AED from the American Red Cross, or successor authority, in accordance with the recertification intervals established by the American Red Cross or successor authority.
- Must possess of a valid State of Texas driver’s license.
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Benefits
Denton County offers a full range of employee benefit programs for eligible employees, retirees, and their families. These programs include group health plans for medical and dental coverage; an Employee Assistance Program (EAP); life; disability, and long term care insurance; and flexible spending accounts for health care and dependent care reimbursements. The County also provides retirement benefits. Full time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these "basic employee benefits" and retirement services, employees benefit from a variety of other programs including 12 paid holidays, Tuition Reimbursement, a Wellness Program, and more.
*Note: These benefits are not included for Community Supervision and Corrections Department (CSCD) employees, or any Denton County Part-Time employee.
Denton County is an Equal Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, gender, mental or physical disability, age, national origin or veteran status.
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf
Family Medical Leave: Denton County employees who have been employed for one year and who have worked 1250 hours in the preceding year may be eligible for up to twelve weeks of FMLA leave. The FMLA provides for up to 12 weeks of job-protected leave
- for the birth, adoption, or placement of a child for foster care
- to care for a child, spouse, or parent with a serious health condition
- for an employee with a serious health condition
Employees who will be away from work for one of these reasons should contact Human Resources for additional information. When possible, an employee should provide at least 30 days advance notice. In the case of an emergency, notification should be made as soon as possible.
https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf
https://www.dol.gov/whd/regs/compliance/posters/fmlasp.pdf