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Added 2 mins ago
HR Generalist
ARCH
Whitehall, PA
Strong project management and organizational skills with the ability to manage multiple priorities and meet deadlines.
Added 7 mins ago
MS
DevOps Engineer
M9 Solutions LLC
Colorado Springs, CO
- $200,000 to $215,000 USD / year
…with credible past performance and key capabilities offering project management services, solution architects, business analysts, program managers, technical architects, and technical…
Added 18 mins ago
10333 - Residency Maintenance Inspector
VDOT
Salem, VA
…while serving as a subject matter expert during construction project closeouts. Provide technical support to assigned engineering program…
Added 18 mins ago
Sr. Technical Program Manager
Amazon.com Services LLC
Wilmington, MA · Austin, TX
- 5+ years of technical product or program management experience
Added 27 mins ago
Summer 2027 Project Engineer Intern
Cache Valley Electric
Lubbock, TX
You will have opportunities to participate in project meetings, review drawings and specifications, assist with RFIs and submittals, track materials and equipment, and support communication…
Added 27 mins ago
Summer 2027 Project Engineer Intern
Cache Valley Electric
Salt Lake City, UT
You will have opportunities to participate in project meetings, review drawings and specifications, assist with RFIs and submittals, track materials and equipment, and support communication…
Added 27 mins ago
Summer 2027 Project Engineer Intern
Cache Valley Electric
Logan, UT
You will have opportunities to participate in project meetings, review drawings and specifications, assist with RFIs and submittals, track materials and equipment, and support communication…
Added 27 mins ago
Summer 2027 Project Engineer Intern
Cache Valley Electric
Amarillo, TX
You will have opportunities to participate in project meetings, review drawings and specifications, assist with RFIs and submittals, track materials and equipment, and support communication…
Added 32 mins ago
Logistics Management Specialist
U.S. Army Forces Command
Fort Drum, NY
Summary About the Position: Logistics Management Specialist position is located with 10th Mountain Division Senior Commander Augmentation G-4, Logistics. Responsibilities Prepares a variety…
Added 32 mins ago
Project Engineer
Hendrickson
MEDINA, NY
Added 32 mins ago
H
EHS Representative II
Hendrickson
MEDINA, NY
- $82,420 to $123,640 USD / year
Added 32 mins ago
Maintenance Project Engineer
Wheelabrator Technologies Inc.
AMAWALK, NY
WIN Waste Innovations is seeking a Maintenance Project Engineer. The Maintenance Project Engineer will manage activities related to maintenance evolutions and maintenance support functions…
Added 32 mins ago
HVAC/Preventative Maintenance Technician
Colgate University
Hamilton, NY
Certificate from an accredited apprentice program in the field of HVAC /R
Added 33 mins ago
Medical Technologist Specialist
RochesterRegional Health
NEWARK, NY
…up various reports to assist in completing testing and the management of workflow. Meets all regulatory lab requirements consistently. Act as key operator and technical consultant to…
Added 33 mins ago
Director, CIB & Research Compliance - ECM & M&A
Scotiabank
New York City, NY
Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our…
Added 33 mins ago
Consortium and Outreach Coordinator Healthy Start
Albert Einstein College of Medicine
BRONX, NY
…Einstein College of Medicine About Us Seeking a bi-lingual Program Coordinator - Consortium and Community Engagement to join the Bronx Healthy Start Partnership team. The Bronx Healthy…
Added 33 mins ago
Program Administrator
New York University
BROOKLYN, NY
Program Administrator US-NY-Brooklyn Job ID: 2026-16001Type: NYU Tandon School of Engineering (PE1001)# of Openings: 1Category: Academic Program SupportNew York University Overview The…
Added 33 mins ago
NL
Senior Operations Analyst-Project Management Office (Brooklyn, NY)- In-Person
NYU Langone Medical Center
Brooklyn, NY
- $82,886.36 to $100,000 USD / year
In this role, the successful candidate The Senior Operations Analyst will support analyses, summary reports, and general project management to move forward the goals of NYU Langone…
Added 33 mins ago
Safety Specialist
Premier Staffing Solution
BUFFALO, NY
…practices.The main function of a safety representative is to support plant managers in the achievement of specific plant safety goals and objectives. A typical safety representative is…
Added 33 mins ago
Clean Energy Facility Maintenance Instructor Northland SP27 Alfred State College
Alfred State College
BUFFALO, NY
…teach in our Clean Energy Facility Maintenance Certificate program. The instructor will deliver classroom and hands-on laboratory instruction that prepares students for careers in clean…
Added 33 mins ago
IT Manager
Fusco Personnel, Inc.
ALBANY, NY
…and take ownership of the company's CMMC Level 2 compliance program, while staying close enough to the day-to-day to keep everything secure, reliable, and fast. The ideal candidate is a…
Added 33 mins ago
SC
Case Manager, Law Enforcement Assisted Diversion (LEAD) Outreach and Engagement
St. Catherines Center for Children
ALBANY, NY
- $22.06 to $25.69 USD / hour
Full Title: Case Manager, Law Enforcement Assisted Diversion (LEAD) Outreach and EngagementLocation: Albany, NY Program: Homeless Services - LEAD (Dept. #591)Type: Non-exempt (hourly)Pay…
Added 33 mins ago
Product Manager, MedD
Navitus Health Services
ALBANY, NY
…our team!This position is responsible for providing product management for the Navitus Medicare Part D program. The Product Manager (PM) will lead efforts to design, develop, implement, and…
Added 33 mins ago
Action Front Center Program Director
Action for a Better Community, Inc.
rochester, NY
Under the direction of the V.P, of the Division for Youth &Community Services (DYCS), the Action Front Center (AFC) Program Director oversees and manages the daily operations of AFC,…
Added 33 mins ago
AFC Health Educator / Test Counselor
Action for a Better Community, Inc.
Rochester, NY
Under the direction of the Action Front Center’s High Impact Prevention Program Coordinator, the Health Educator/Test Counselor provides leadership, builds community support, and increases…

Closed listing

Deloitte

Customer Strategy Senior Consultant

St. Louis, MO, United States
Kansas City, MO, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Posting language: English
Posted: Nov 6, 2026

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Customer Strategy Senior Consultant
Deloitte US · Kansas City, MO, United States · St. Louis, MO, United States

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Support Deloitte's Customer Strategy and Design practice by helping clients shape initiatives that improve customer experience, operating effectiveness, and commercial outcomes. In this role, you will contribute to strategy development and cross-functional delivery efforts across marketing/agency, customer, and digital/product development programs. The ideal candidate brings 2+ years of experience in consulting and customer strategy within marketing and/or digital transformations, along with the ability to analyze problems, structure recommendations, and support implementation.

Recruiting for this role ends on January 30, 2027

Work you'll do

As a Senior Consultant, Strategy, Growth, and Transformation on the Customer Strategy and Design team, you will be responsible for...

Supporting customer strategy, marketing or digital transformation, and/or product strategy engagements
Conducting research, synthesize data, and develop insights related to customer strategy, channel performance, campaign operations, and experience design
Creating client-ready deliverables, including presentations, process maps, business cases, journey maps, and implementation plans
Collaborating with cross-functional teams to support recommendations on customer experience improvements, while showcasing business value
Assist with workstream management, stakeholder coordination, and execution of project deliverables across multiple priorities

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to provide clear guidance to others

The team

Deloitte's Customer Strategy and Design practice is the strategic and experiential hub of Deloitte Digital. We excel in customer experience, marketing strategy, commercial transformation, and innovation/design, offering insights to navigate disruption and shape client agendas. Our team includes business strategists, operations experts, designers, and technologists focused on customer-centered solutions. We specialize in customer segmentation, go-to-market strategy, channel optimization, service design, UX design, and customer analytics. Join us to drive impactful customer experiences and market success.

Qualifications

Required:

4+ years of experience in supporting customer strategy, marketing, digital transformation or product strategy in a client serving environment
4+ years of experience working with cross-functional stakeholders across strategy, marketing, product, operations, and technology
3+ years of experience with customer journey mapping, service design, or channel strategy
Bachelor's degree
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

Experience with operating model design, process improvement, or organizational transformation
Experience with GenAI / Agentic in day-to-day work processes
Experience with customer analytics, segmentation, or go-to-market strategy
Industry experience in one or more for the following: Healthcare, Life Sciences, Consumer, FSI

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $128,000 - $252,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#CSD_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About employer

More about this job

Skills

Research
Presentation skills
Customer experience
Work independently
Communication skills
Attention to detail
Interpersonal skills
Meet deadlines
Customer segmentation
UX design
Process improvement

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