Summary Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency (DeCA) system, performing a variety of duties including customer service, cashiering, stocking, merchandising, inventory control, ordering,
contractor monitoring, security, safety and sanitation, and curb side pickup. Duties
- Assisting customers by answering questions such as item price or location, and handling bulky/heavy items.
- Operating an electronic checkout system to record unit price, total customer purchase, and make change.
- Performing a variety of duties in handling, preparing and maintaining stock levels of grocery and produce items.
- Reviewing stock levels and gathering inventory data in order to maintain the Computer Assisted Ordering (CAO) system.
- Preparing and maintaining a variety of documents to order commissary items, reconcile invoices and submit requisitions.
- Maintaining security, safety, and sanitation practices and procedures.
Read the entire announcement before starting the application process.Qualifications You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, or a combination of the two to qualify. When using education to meet qualifications you must submit transcripts. See Required Documents for more information.
Experience: One (1) year of progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position (general experience). more information.
OR
Education: Two (2) full years of successfully completed education above high school at an accredited business, secretarial, technical school, junior college, college, or university.
OR
Combination of experience and education: To calculate the combination, divide your total months of experience by 12, then divide your semester hours by 60 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education.
You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies:
- Clerical and Administrative
- Communication
- Customer Service
- Electronic Checkout System
- Minimum Qualifications GS-04
- Safety and Housekeeping
- Store Operations
Overtime: Occasional
Fair Labor Standards Act (FLSA): Nonexempt
Bargaining Unit Status: Not Covered
Obligated Position: No
Those retired under CSRS or FERS considered: No. DoD criteria not met.
Recruitment/Relocation Incentives Offered: No
Telework eligible: No
Remote work eligible: No Education ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts and/or other documentation to support your educational claims.
Transcripts. REQUIRED when using education to meet qualifications or when education is required.
Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.
Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.
When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.How you will be evaluated HR reviews your documents to determine if you are qualified and meet requirements. Your questionnaire score is a preliminary measure of how well your background matches the required competencies.
Under category rating procedures you are placed into one of three categories based on the evaluation results:
Best Qualified - Candidates who possess the type and quality of experience that substantially exceeds the position's minimum qualifications, including all selective placement factors and appropriate quality ranking factors.
Highly Qualified - Candidates who possess the type and quality of experience that exceeds the position's minimum qualifications.
Qualified - Candidates who meet the minimum qualifications and are proficient in some but not all of the position's requirements.
Candidates in the best qualified category are referred to hiring managers before candidates in other categories. Within the best qualified category, candidates are referred in the following order: adjudicated veterans' preference candidates with 10-point preference, adjudicated veterans' preference candidates with other than 10-point preference, military spouse preference candidates, and candidates with no preference.
Selections are subject to restrictions of the DoD referral system for displaced employees.
Neither preference nor priority entitles you to a Federal job. You must apply, meet the qualification standards and all additional requirements, and submit all necessary documents. Military spouses must be in the best qualified group in order to receive military spouse preference.
Veterans Preference:
- You must provide a copy of your DD-214 Certificate of Release or Discharge from Active Duty or other acceptable documentation that includes your character of service. The member 4 copy is preferred. Contact the National Archives or your military personnel records center to request a copy of your DD-214.
- Those claiming 10-point preference must submit a completed SF 15 Application for 10-Point Veteran Preference (For Veterans and Relatives of Veterans) and all required proof listed on the reverse of the SF 15. Note that a letter from the VA that contains the following may be sufficient instead of a SF-15: Dates of service, Discharge status, and Disability rating. Contact the Department of Veterans Affairs or call 1-800-827-1000 to obtain a copy of the VA letter establishing proof of disability.
How to apply You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
- To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
- You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Resumes exceeding two pages will be removed from consideration.
- You will receive an email notification when your application has been received for the announcement.
- To verify the status of your application, log into your USAJOBS account, https://www.usajobs.gov, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
Please review the General Application Information and Definitions at:
https://www.dla.mil/Portals/104/Documents/Careers/downloads/DoDGenAppInfo%2012-1-2020.pdf?ver=ECNbdsHtGilTd3OENN4A0Q%3d%3d
As required by 5 C.F.R. § 302.106., DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. § 1194). Other information Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service.
- The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay. Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected.
- The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.
- Applicants with financial difficulty are not automatically removed from consideration.
- Selectees are required to complete an online onboarding process.
- Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326.
- PCS is not authorized.
The following may result in a rating of ineligible. Ineligible applicants receive no consideration.
- Not selecting an eligibility.
- Submitting an incomplete application package may result in your not being considered for this position. Your resume must reflect that you are either Part-Time with the number of hours listed, Full Time, or 40 hours per week as your work schedule. If you fail to provide this information in your resume, your resume will be considered as incomplete.
- Submitting encrypted documents or uploading Adobe portfolio documents.
- Submitting any document that contains a photo or image of you.
- Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume.
- Overstating your qualifications and/or experience in your application materials.
- Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.
Appointment Eligibility Criteria. You choose how you wish to be considered for this position by selecting one or more of the eligibilities listed in the Assessment Questionnaire AND providing the supporting documents for the selected eligibility/eligibilities. Required documents are listed in the eligibility description. You are responsible for providing the documents required to prove you can be considered for the selected eligibility/eligibilities.
HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents. You will not be considered if you do not select an eligibility. If you have questions about which eligibility/eligibilities apply to you, contact the HR POC listed on this announcement.