Duties and Responsibilities
Manage multiple projects from kickoff through completion, keeping schedules, budgets, and deliverables on track.
Develop and maintain project plans, task lists, schedules, and status reports.
Coordinate field employees, contractors, subcontractors, vendors, and internal teams so everyone understands the work, deadlines, and expectations.
Serve as a primary point of contact for clients, providing timely updates and responding professionally to questions and concerns.
Maintain regular communication with field employees to confirm progress, clarify instructions, and help resolve issues.
Track project costs, team expenses, resource needs, and changes that may affect the budget or schedule.
Identify potential delays or problems early, coordinate solutions, and escalate concerns when needed.
Lead project check-ins and follow up on open items to ensure commitments are completed.
Maintain complete and accurate project records, including schedules, approvals, changes, and closeout documents.
Review completed work and project deliverables for accuracy, quality, and alignment with client expectations.
Support compliance with company policies, client requirements, and applicable safety standards.
Visit project sites as needed.
Perform other duties as assigned.
Required Qualifications
Previous project management experience, including responsibility for schedules, coordination, client communication, and project completion.
Strong organizational skills and attention to detail.
Ability to prioritize competing deadlines and manage several projects at once.
Clear verbal and written communication skills, with the ability to work effectively with field employees, clients, and office teams.
A customer service mindset and a professional, solution-focused approach to questions, concerns, and complaints.
Strong follow-through and the ability to work independently while keeping others informed.
Practical problem-solving skills and the ability to remain composed when priorities change.
Working proficiency in Microsoft Excel, Outlook, Word, and other tools used to track and communicate project information.
Ability to travel approximately 10–20% and maintain a good driving record.
Preferred Experience
Project management in retail, restaurants, construction, remodeling, facilities, or multi-site rollouts.
Experience coordinating field teams, contractors, or subcontractors.
Experience tracking project budgets, expenses, and changes.
Familiarity with project management or reporting software.
Relevant work experience, organizational skills, and the ability to build strong working relationships are the primary qualifications for this role.
