Description
Position Title: Operations Technician Job Classification: Part-time – hourly
About: The Operations Technician (tech) is an integral part of the “behind-the-scenes” support crew that delivers unforgettable experiences for Stowe guests while providing key support to areas of operations. An ideal candidate will have excellent interpersonal skills, a proven ability to collaborate, and the ability to prioritize and multitask to represent Stowe in its highest form.
**This position requires working a non-uniformed schedule consisting of Friday – Sunday. Working nights and/or weekends is a requirement for this position. **
Responsibilities:
- Understands the importance of each guest to Stowe and drives excellence to ensure an optimal experience in every way.
- Assists with all aspects of operational set-up and breakdown of retail spaces, bars, and events to include, but not limited to, IT equipment, linens, supplies, ice, coolers, tables, chairs, tents, and podiums.
- Assists with any logistical issues that arise pre / during / post event, retail, and daily operations.
- Greets and instructs guests as they enter parking lots for events at Daniel Stowe Conservancy, processing parking payments with a point-of-sale device.
- Directs guests’ vehicles into proper parking lots, roadways, and other areas during and after events.
- Monitors parking lots during the event for the safety and security of guests, associates, and vehicles.
- Performs general custodial duties as needed, including cleaning restrooms and restocking paper and soap supplies.
- Collects and empties trash receptacles, disposes of trash into dumpsters, and bags trash for proper disposal.
- Responds promptly to maintenance requests while on shift, ensuring timely and effective resolution.
- Consistently maintains a safe and secure environment by foot patrolling and monitoring premises and personnel.
- Adheres to Stowe’s Emergency Action Plan preparedness and protocols in coordination with staff for execution.
- Serves as a first responder to all significant occurrences with speed and accuracy.
- Conducts timely facility checks, ensuring safe and secure facilities and grounds.
- Serves as the final checkpoint to secure all exits, doors, and windows after the end of operations, setting alarms and closing gates upon exit.
- Exemplifies the Garden Mission Statement and supports staff, departments, and leadership in pursuing and achieving goals.
- Performs any other duties needed to help drive our vision, fulfill our mission, and abide by our values.
Requirements
- Exhibits a passion for the mission of Daniel Stowe Conservancy.
- Successfully pass a standard background review.
- Able to work nights, weekends, and some federal holidays.
- Must be willing to serve all guests equally regardless of their race, color, religion, national origin, age, gender, marital status, disability, veteran status, genetic information, gender identity, and/or sexual orientation.
- Must be able to perform the physical requirements of programs at the most rigorous level.
- May experience exposure to extended periods of sun, rain, cold temperatures, wind, water, and potentially uneven terrain that may contain trip hazards.
- Ability to move/set up and break down tables and equipment.
- Ability to lift and carry up to 50 pounds.
- Regular walking, lifting, twisting, crawling, pushing and pulling, grasping
- Frequent sitting, standing, squatting, kneeling
Experience & Education:
- Minimum of a high school diploma.
- Experience in event logistics or related field of work preferred.
- Excellent interpersonal skills and the ability to interact with a diverse audience.
- Exceptional communication and organizational skills.
- Ability to work in a team yet also independently.
Daniel Stowe Conservancy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.