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Position Summary
**We are open to location for this remote/hybrid opportunity, with a preference for qualified candidates in the Central or East time zones.**
The Lead Director, ABX Performance & Value Realization will lead integrated performance management and value realization across the ACS ABX portfolio, establishing the governance, performance visibility, and accountability required to ensure strategic initiatives deliver against their approved commitments.
This role will lead KPI, milestone, benefit, and portfolio performance management; govern value-realization plans; integrate reporting across capital and non-capital ABX initiatives; and provide executive leadership with clear insights into portfolio performance, risks, and emerging issues. The Lead Director will work across business, Finance, program, and initiative teams to validate benefits, strengthen accountability, drive corrective actions, and enable executive decisions when expected value is at risk.
The position will also lead and develop a team responsible for ABX performance management and value realization.
Key Responsibilities
· Lead integrated performance management across ACS ABX initiatives, establishing a consistent view of portfolio health, delivery performance, and realized value. · Establish and oversee KPI, milestone, and portfolio performance management processes aligned with initiative commitments and business objectives. · Lead benefit tracking and value realization oversight, monitoring performance against approved business case outcomes and identifying emerging benefit risks or gaps. · Partner with initiative owners, Finance, and cross-functional stakeholders to strengthen transparency and accountability for financial and non-financial outcomes. · Integrate capital and non-capital ABX performance reporting to provide leadership with a comprehensive view of investments, commitments, performance, and outcomes. · Develop executive reporting and portfolio insights that clearly communicate performance, risks, opportunities, and areas requiring leadership intervention. · Establish mechanisms for issue identification, escalation, accountability, and follow-through across the portfolio. · Identify cross-portfolio trends and performance insights that can strengthen future planning, investment decisions, and value delivery. · Lead, coach, and develop a high-performing team responsible for performance management, reporting, benefit tracking, and value realization. · Own governance of initiative value-realization plans, including benefit commitments, measurement approaches, accountable owners, and ongoing assessment of realized versus expected value. · Partner with Finance and business owners to validate financial and non-financial benefits, value-realization assumptions, and recognized outcomes. · Drive corrective action planning when benefits or outcomes fall short of commitments, and provide executive decision support when expected value is at risk. · Prepare and facilitate steering committees, leadership governance forums, and performance and value reviews to drive decisions, accountability, and follow-through. · Advance process optimization, automation, AI-enabled analytics, and productivity improvements that strengthen performance management, insight generation, and value-realization governance.
Required Qualifications
· 10+ years of progressive experience in portfolio management, performance management, value realization, strategic finance, transformation, management consulting, business planning, or related disciplines. · Demonstrated experience managing performance across complex, cross-functional strategic initiatives or investment portfolios. · Experience establishing and managing KPIs, milestones, benefits, financial performance measures, and executive reporting. · Strong understanding of business case economics and methods for measuring actual results against expected outcomes. · Demonstrated ability to identify performance risks, drive accountability, and influence stakeholders across organizational boundaries. · Strong analytical and problem-solving capabilities with the ability to synthesize complex information into actionable executive insights. · Excellent executive communication and presentation skills. · Demonstrated people-leadership experience, including coaching and development.
Preferred Qualifications
· Healthcare or health insurance experience. · Experience with enterprise transformation or large-scale strategic initiative portfolios. · Experience with financial and non-financial benefit tracking and value-realization methodologies. · Knowledge of clinical and health plan operations. · Experience partnering with Finance, business leadership, and transformation teams.
Education
Bachelor's degree, or equivalent experience. Master's degree preferred.
Pay Range
The typical pay range for this role is:
$100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 01/12/2027
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
