• Position Summary: Lead MDC operations and product service in Hendersonville, with responsibility for safety, people, inventory, customer support, quality and continuous improvement. Essential Responsibilities
- · Operations Leadership: Lead receiving, storage, inventory control, fulfillment, packing and shipping.
- · People and Performance: Coach and develop employees, set priorities and reinforce accountability and teamwork.
- · Daily Execution: Align staffing and schedules with safety, quality, service, cost and delivery goals.
- · SAP and Inventory: Ensure accurate transactions and inventory records, resolve complex issues and train employees.
- · Product Service and Quality: Lead warranty support, failure investigation, corrective action and replacement coordination.
- · Customer and Business Partnership: Work across functions to resolve issues, improve service and deliver business results.
- · Continuous Improvement: Apply Lean, 5S, data analysis and structured problem solving to reduce waste and improve performance.
- · Safety: Promote safe work practices and consistent compliance with all requirements.
- · Travel and Field Support: Support customer or business locations as needed.
Essential Qualifications
- · Education: Bachelor’s degree in Engineering, Business, Supply Chain, Operations Management or a related field, or equivalent education and experience.
- · Experience: Five or more years of progressive experience in distribution, warehousing, manufacturing, product service, quality or customer service.
- · Operations Knowledge: Strong understanding of receiving, storage, inventory, replenishment, fulfillment and shipping.
- · Leadership: Proven ability to lead, coach, train and build accountability.
- · SAP Expertise: Advanced experience with inbound, outbound, inventory and material-movement transactions, including issue resolution and employee training.
- · Problem Solving: Sound judgment and strong analytical skills in a fast-paced environment.
- · Communication and Collaboration: Ability to work effectively with employees, customers, vendors and cross-functional teams.
- · Technology and Licensing: Proficiency with Microsoft Office, ERP and distribution technologies; ability to maintain required equipment licenses.
Preferred Qualifications
- · Product warranty, quality, technical support or field-service experience.
- · Lean, Six Sigma or Green Belt experience.
- · Familiarity with ISO 9000, Current products and lighting applications.
- · Experience with new-product introduction, serviceability or corrective action.
Measures of Success
- · A safe, engaged and well-trained team with clear expectations and strong accountability.
- · Reliable execution across receiving, inventory, fulfillment and shipping.
- · Accurate SAP transactions and inventory records.
- · Consistent achievement of customer, quality, cost, service and delivery commitments.
- · Timely, sustainable resolution of product, warranty and operational issues.
- · Measurable improvements in cycle time, reliability, productivity and customer experience.
Work Environment This position is based in the Master Distribution Center in Hendersonville, North Carolina. The role works in an active distribution and product service environment and requires regular interaction with employees, cross-functional partners, customers and vendors. Travel may be required based on business and customer needs. Compensation and Benefits This is a salaried position. The compensation package may include base salary, bonus eligibility where applicable, health and wellness benefits, retirement benefits, permissive time off, and recognition programs, subject to position eligibility and applicable plan terms. Our Culture At Current, we value curiosity, open and honest communication, thoughtful risk-taking, diverse perspectives and shared development. This role offers the opportunity to grow employees, improve important business processes and help deliver dependable products and service to our customers. Equal Employment Opportunity Current is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit and business need, consistent with applicable law.
