Open jobs in the United States

Save this search

Added 12 hours ago
Financial Analyst - Senior
Cummins Talent Acquisition
Galesburg, MI
Added 15 hours ago
Tool Engineering Technician
Cummins Talent Acquisition
Whitakers, NC · Rocky Mount, NC
Added 16 hours ago
Engine Field Service Technician
Cummins Talent Acquisition
Forest Park, GA
Added 16 hours ago
DWU - SEP - Assembly Team Associate - 3rd Shift
Cummins Talent Acquisition
Seymour, IN
Added 16 hours ago
Service Supervisor
Cummins Talent Acquisition
Round Rock, TX · Austin, TX
Added 16 hours ago
DWU - SEP - 95L Assembly/Upfit - 2nd Shift
Cummins Talent Acquisition
Seymour, IN
Added 16 hours ago
OnTrac Technical Manager
Cummins Talent Acquisition
Troy, MI
Added 17 hours ago
Service Supervisor
Cummins Talent Acquisition
Horseheads, NY
Added 17 hours ago
IT Observability Engineer Senior
Cummins Talent Acquisition
Columbus, IN
Added 17 hours ago
Financial Analysis Manager
Cummins Talent Acquisition
Galesburg, MI
Added 19 hours ago
AdministratIve Associate
Cummins Talent Acquisition
Odessa, TX
Added 19 hours ago
School to Work - CAD Designer
Cummins Talent Acquisition
Troy, MI
Added 20 hours ago
Product Engineering Specialist
Cummins Talent Acquisition
Columbus, IN
Added 20 hours ago
DWU - CESC - Production Team Associate - 3rd Shift
Cummins Talent Acquisition
Columbus, IN
Added 20 hours ago
DWU - CESC - Warehouse Operator - 3rd Shift
Cummins Talent Acquisition
Columbus, IN
Added 20 hours ago
Electronic Systems Controls Technical Specialist
Cummins Talent Acquisition
Columbus, IN
Added 21 hours ago
Quality Technician (Romer)-1st Shift
Cummins Talent Acquisition
Mineral Point, WI
Added 21 hours ago
DWU - SEP - 95L Assembly & UPT - 3rd Shift
Cummins Talent Acquisition
Seymour, IN
Added 23 hours ago
CT
Operations Support Specialist
Cummins Talent Acquisition
Maxton, NC
- $18 to $25 USD / hour
Added 23 hours ago
Electrician - Level III- 3rd Shift
Cummins Talent Acquisition
Mineral Point, WI
Added 1 day ago
CT
Materials Technician - 1st Shift
Cummins Talent Acquisition
Maxton, NC
- $17.75 to $21.5 USD / hour
Added 1 day ago
Production Support Associate III - 2nd Shift
Cummins Talent Acquisition
Maxton, NC
Added 1 day ago
CT
Production Team Leader - 2nd Shift
Cummins Talent Acquisition
Maxton, NC
- $20.5 to $29 USD / hour
Added 1 day ago
Advanced Warehouse Operator - Level I - SHOP 3rd shift
Cummins Talent Acquisition
Whitakers, NC
Added 1 day ago
Advanced Warehouse Operator - Level I - SHOP 2nd shift
Cummins Talent Acquisition
Whitakers, NC

Cummins Talent Acquisition

Service Supervisor

Horseheads, NY, United States

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

We are looking for a talented Service Supervisor to join our team specializing in Service for our Operations Unit in Horseheads, NY

In this role, you will make an impact in the following ways:

Supervise and coordinate Service Technicians and Team Leaders to ensure efficient work schedules.
Communicate repair plans clearly to Technicians, aligning them with customer quotes.
Monitor productivity and quality of repairs, providing coaching and feedback for continuous improvement.
Support Technicians with first-level assistance and escalate technical issues when necessary.
Manage service logistics to ensure safety, quality, and efficiency in operations.
Review and develop quotes for accuracy, keeping customers informed of repair status and changes.
Participate in continuous improvement by refining processes to meet evolving customer and organizational goals.
Maintain customer satisfaction by addressing repair issues promptly and resolving warranty concerns effectively.

To be successful in this role you will need the following:

Financial acumen: Interpreting and applying understanding of key financial indicators to make better business decisions.
Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus: Building strong customer relationships and delivering customer-centric solutions.
Directs work: Providing direction, delegating, and removing obstacles to get work done.
Ensures accountability: Holding self and others accountable to meet commitments.
Manages conflict: Handling conflict situations effectively, with a minimum of noise.
Diagnostics Application: Translating customer complaints to develop troubleshooting plans and using specialized tools to ensure successful repairs.
Electronic Service Tool Application: Utilizing appropriate electronic tools to diagnose and troubleshoot issues, and interpreting results to determine next steps.

Education, Licenses, Certifications:

College, university, or equivalent degree in a relevant discipline or relevant experience equivalent required. This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Intermediate level of relevant work experience in a technical field, including team leadership experience, required.

Valid NYS drivers license with no restrictions required.

Compensation:

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

Apply About employer

More about this job

Skills

Coaching
Process improvement
Logistics
Customer service
Financial capability
Meet commitments
Troubleshooting
Troubleshoot
Regulatory compliance
Team leadership

Report this job