Company Overview: Xclusive Auto Collision provides a wide array of services including collision repair, custom vehicle wraps, paint protection film installation, auto-body painting, full refinishing, vehicle restoration, and custom auto accessories. The company emphasizes skilled craftsmanship, attention to detail, and delivering quality results tailored to each customer’s needs. Position Summary: The Production Manager will oversee all shop operations - from scheduling and job assignment through final quality control and delivery - ensuring that every repair, paint job, wrap, or customization meets Xclusive’s high standards, while maintaining efficient workflow and customer satisfaction.
Key Responsibilities:
· Manage and schedule all incoming jobs: collision repairs, paint jobs, wrap installations, restorations, custom work - based on estimates and customer approvals. · Assign tasks to technicians/teams appropriately based on their specialties (body work, paint, wrap, restoration, custom accessories). · Supervise the work in progress; coordinate between departments (estimator, customer service, technicians, finishers) to ensure work flows smoothly and deadlines are met. · Monitor quality control: inspect completed work for adherence to shop standards, safety protocols, paint/wrap finish quality, structural integrity, and customer expectations. · Manage resources: technician staffing, materials (paint, wrap film, parts, finishing supplies), shop equipment, workspace scheduling to optimize throughput without compromising quality. · Communicate with customers (or customer service/estimator) as needed regarding job status, timeline changes, special requests, or potential issues. · Enforce safety, shop standards, cleanliness, and ensure compliance with any relevant regulations for painting, wrapping, or collision repairs. · Mentor and train technicians/staff as needed to uphold quality, workmanship, and customer service standards.
· Prior experience in auto-body, collision repair, painting, wraps, and/or customization with a strong understanding of repair, paint and wrap processes. · Demonstrated leadership and management skills - ability to coordinate multiple jobs, manage teams, and ensure quality control. · Strong organizational, scheduling, and communication skills. · Attention to detail, commitment to craftsmanship and safety, and ability to maintain high quality under time constraints. · Good judgment in estimating time, resources, and sequencing of different types of work (body, paint, wrap, restoration). Must be bilingual/Spanish speaking
· Competitive pay based on experience and leadership · Paid holidays, paid time off, and paid sick days · Opportunity to lead and grow within a full-service shop offering collision repair, paint, wraps, restorations and custom work - broad industry experience and skill development · Experience managing a diversified shop with heavy emphasis on quality, craftsmanship, and customer satisfaction