Multi-Unit Operations Manager over 2 locations We're looking for an experienced operator to lead two high-volume retail food locations. You'll report directly to the owner and be responsible for the day-to-day performance of both stores, from the back of house to the bottom line. This is a leadership role for someone who likes running a tight operation and also wants to help grow the business beyond the four walls. What you'll do
- Oversee daily operations at both locations, making sure standards for product quality, speed, cleanliness, and guest experience are met every shift.
- Own ordering and inventory: forecast needs, place orders, manage vendor relationships, control waste, and keep food costs on target.
- Manage labor: build schedules to sales forecasts, control labor costs, and approve payroll.
- Recruit, hire, train, and develop managers and team members, and build a strong bench of leaders.
- Track and report on key numbers like sales, labor percentage, food cost, and waste, and act on what the numbers say.
- Drive local marketing, including community events, social media, and in-store promotions to grow traffic.
- Build and grow off-site sales such as catering, corporate orders, pop-ups, and event booths, including outreach to local businesses.
- Make sure both stores stay compliant with health, safety, and labor regulations.
What we're looking for
- 3+ years of management experience in food service, QSR, or retail; multi-unit experience strongly preferred.
- Proven track record managing P&L drivers: labor, inventory, and food cost.
- Strong leader who can hold a team accountable while keeping morale high.
- Comfortable with scheduling, POS, and inventory systems, plus spreadsheets.
- Sales-minded, comfortable reaching out to local businesses and representing the brand at events.
- Flexible schedule, including some nights, weekends, and travel between locations.
- Valid driver's license and reliable transportation.
We're a locally owned, fast-growing food and beverage business operating multiple retail locations in Southwest Florida. Our brand is built on a high-quality product, a fun, high-energy guest experience, and a team culture that promotes from within. We're in a growth phase, and we're looking for a hands-on leader who wants real ownership over the operation, room to build, and a seat at the table as we expand.