Description Crowne Plaza North Augusta is seeking a professional, dependable, and detail-oriented Part-Time Night Auditor to join our Front Office team. This position plays an essential role in ensuring accurate daily financial reporting, seamless overnight hotel operations, and an exceptional guest experience.
The ideal candidate is highly organized, comfortable working independently, and committed to delivering outstanding hospitality while maintaining accuracy and efficiency.
- Perform nightly audit procedures, reconcile daily transactions, and ensure accurate financial reporting.
- Review hotel revenue, credit card transactions, guest accounts, and restaurant and bar settlements.
- Identify and resolve billing discrepancies and ensure all financial records are accurate and complete.
- Complete end-of-day reporting and prepare hotel systems for the following business day.
- Provide professional and attentive guest service, including check-ins, check-outs, and guest inquiries.
- Handle overnight guest requests and concerns promptly and professionally.
- Communicate important operational updates to Front Office leadership and other departments.
- Maintain a secure, organized, and welcoming front desk environment throughout the overnight shift.
Requirements
- Minimum of one year of relevant experience required; hotel front desk or night audit experience preferred.
- Strong mathematical, computer, and organizational skills.
- Excellent communication and customer service abilities.
- Ability to work independently, exercise sound judgment, and maintain confidentiality.
- Strong attention to detail and the ability to manage multiple responsibilities.
- Availability to work overnight shifts, including weekends and holidays as scheduled.
- High school diploma or equivalent required.