Open jobs in the United States

Save this search

Added 2 days ago
CDL A Route Delivery Driver
CrossCountry Freight Solutions, Inc. DBA CCFS
Tucson, AZ
Added 3 days ago
Pricing Analyst
CrossCountry Freight Solutions, Inc. DBA CCFS
Kansas City, KS · Dallas, TX · Eagan, MN · Denver, CO
Added 3 days ago
Local Non CDL Delivery Driver
CrossCountry Freight Solutions, Inc. DBA CCFS
New Castle, CO
Added 3 days ago
CF
Class B Route Delivery Driver
CrossCountry Freight Solutions, Inc. DBA CCFS
New Castle, CO
- $30 USD / hour
Added 5 days ago
CF
Class A Linehaul Driver
CrossCountry Freight Solutions, Inc. DBA CCFS
Des Moines, IA
- $302 USD / day
Added 5 days ago
CF
Diesel Technician Lead
CrossCountry Freight Solutions, Inc. DBA CCFS
Dallas, TX
- $35 to $40 USD / hour
Added 5 days ago
Inside Sales Representative
CrossCountry Freight Solutions, Inc. DBA CCFS
Phoenix, AZ · Salt Lake City, UT
Added 5 days ago
CDL A Doubles Linehaul Driver
CrossCountry Freight Solutions, Inc. DBA CCFS
Sioux Falls, SD
Added 5 days ago
CF
Local CDL A Driver
CrossCountry Freight Solutions, Inc. DBA CCFS
Wichita, KS
- $30 USD / hour
Added 6 days ago
Accounts Payable Specialist
CrossCountry Freight Solutions, Inc. DBA CCFS
Bismarck, ND
Added 6 days ago
CF
Freight Handler (10pm-7am)
CrossCountry Freight Solutions, Inc. DBA CCFS
Des Moines, IA
- $26 USD / hour
Added 11 days ago
CF
Freight Handler (8pm-4:30am)
CrossCountry Freight Solutions, Inc. DBA CCFS
Wichita, KS
- $21 USD / hour
Added 12 days ago
CF
CDL A Route Delivery Driver
CrossCountry Freight Solutions, Inc. DBA CCFS
Sioux Falls, SD
- $33 USD / hour
Added 12 days ago
CF
CDL A Route Delivery Driver
CrossCountry Freight Solutions, Inc. DBA CCFS
Bismarck, ND
- $32 USD / hour
Added 12 days ago
CF
CDL A Route Delivery Driver
CrossCountry Freight Solutions, Inc. DBA CCFS
Butte, MT
- $36 USD / hour
Added 12 days ago
Service Center Manager
CrossCountry Freight Solutions, Inc. DBA CCFS
St. Louis, MO
Added 12 days ago
Territory Manager
CrossCountry Freight Solutions, Inc. DBA CCFS
Eagan, MN
Added 12 days ago
CF
CDL A Route Delivery Driver
CrossCountry Freight Solutions, Inc. DBA CCFS
Dickinson, ND
- $35 USD / hour
Added 12 days ago
CF
Class A Doubles Linehaul Driver
CrossCountry Freight Solutions, Inc. DBA CCFS
Fargo, ND
- $345 USD / day
Added 12 days ago
CF
Class A Local Delivery Driver
CrossCountry Freight Solutions, Inc. DBA CCFS
Reno, NV
- $35 USD / hour
Added 13 days ago
Customer Service Representative
CrossCountry Freight Solutions, Inc. DBA CCFS
United States
Added 17 days ago
Operations Supervisor (10pm-7am)
CrossCountry Freight Solutions, Inc. DBA CCFS
Fargo, ND
Added 17 days ago
Partner Relations Manager
CrossCountry Freight Solutions, Inc. DBA CCFS
Remote, United States
Added 19 days ago
CF
Local CDL A Delivery Driver
CrossCountry Freight Solutions, Inc. DBA CCFS
New Castle, CO
- $36 USD / hour
Added 19 days ago
Risk Claims Manager
CrossCountry Freight Solutions, Inc. DBA CCFS
Kansas City, KS · Las Vegas, NV · Bismarck, ND · Houston, TX · San Antonio, TX · Salt Lake City, UT · Phoenix, AZ · Dallas, TX · Denver, CO · Omaha, NE

Closed listing

CrossCountry Freight Solutions, Inc. DBA CCFS

Customer Service Representative

United States

SHIFT: Monday-Friday, 10:00a-6:30p PAY: $18-$20 based on education and experience.

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: SHIFT: Monday-Friday, 10:00a-6:30p PAY: $18-$20 based on education and experience.
Posting language: English
Posted: Oct 9, 2026

Similar jobs hiring now

No close matches right now. Try another title or a wider area.

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Job Title:

Customer Service Representative

Department:

Customer Service

Job Status:

Non-Exempt

Compensation:

Direct Reports:

COMPANY OVERVIEW

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

SHIFT: Monday-Friday, 10:00a-6:30p PAY: $18-$20 based on education and experience. REPORTS TO: Customer Service Supervisor DIRECT REPORTS: No LOCATION: Must be located in or near Kansas City, KS, Las Vegas, NV, Denver, CO, Bismarck, ND, Houston, TX, Phoenix, AZ, or Eagen, MN.

JOB SUMMARY

The Customer Service Representative is the primary point of contact for customers, delivering courteous, professional, and timely support across phone, email, and chat. This role works closely with operations and other internal teams to ensure accurate, responsive service and is committed to providing an exceptional customer experience at every interaction.

This position has the potential to be remote.

ESSENTIAL JOB DUTIES

Maintain a courteous, helpful, and professional demeanor in all customer interactions.
Answer incoming customer calls promptly and professionally.
Gather information from customers to generate quotes and schedule shipment requests.
Route calls and inquiries to the appropriate department or individual.
Respond to customer emails on a range of topics, including pickup cut-off times, delivery status, transit times, freight restrictions, special requests, and rate quotes.
Provide accurate, timely information regarding shipments and services.
Flag customer opportunities, concerns, or service issues to Sales staff and/or the Customer Service Supervisor.
Complete all data entry accurately and on schedule.
Collaborate with coworkers and other departments to support smooth daily operations.
Contribute to a positive, productive team environment through clear and professional communication.
Perform general clerical and administrative tasks as needed.
Complete other duties as assigned.

JOB SPECIFICATIONS

Skills and Knowledge

Minimum of three years of customer service experience required.
Excellent interpersonal, communication, and customer service skills.
Strong attention to detail and organizational skills.
Ability to work effectively in a team environment and under pressure.
Proficient computer skills, including data entry and general office software.
Ability to follow instructions and work independently with minimal supervision.
Knowledge of the transportation and logistics industry preferred.

Work Conditions

Remote based position, office work may be available depending on location and business needs.
Frequent telephone communication, typically accounting for 75–90% of the workday.
Ability to maintain concentration in a fast-paced environment with multiple phone lines and emailed customer interactions.
Extended periods of computer use.

Physical Demands

Sitting for extended periods, approximately 75–90% of the workday.
Frequent use of a computer, keyboard, mouse, and telephone.
Ability to communicate effectively by phone and email throughout the workday.

#CCCS

About employer

More about this job

Skills

Customer service
Customer experience
Sales
Data entry
Communication skills
Attention to detail
Organizational skills
Computer skills
Office software
Work independently
Logistics

Report this job