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- At Cross Company, we don’t just show up for work - we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, precision measurement, and more that keeps the world’s manufacturers moving. We operate on the principle of Servant Leadership: we hire smart, driven people and then get out of their way so they can do what they do best. When you join the Cross team, you aren't just an employee; you’re an owner-associate in a stable, transparent, and high-performance environment where your voice truly matters.
JOB SUMMARY
Provide industrial control system design, integration, and technical assistance for process control systems built on the Rockwell Automation ecosystem. This requires an exemplary understanding of Rockwell hardware and software architectures combined with an assimilation of cross-defined execution processes, delivering high-value solutions to our customers. The position requires excellent communication skills, the ability to handle multiple tasks, lead, direct, mentor, and distribute work to meet customer requirements while executing within company values and upholding our cultural cornerstones. The ideal candidate will also have a strong interest in technical project leadership and the potential to advance into the project management group. Major Job Responsibilities
- Rockwell SME Leadership: Execute industrial automation projects using internal execution processes, acting as a Subject Matter Expert (SME) on Rockwell Automation process platforms (PlantPAx, ControlLogix, FactoryTalk).
- Technical Delivery & Delegation: Lead project development and remain accountable for the technical delivery of all project phases while managing the distribution of engineering tasks across team members.
- Scope & Budget Management: Effectively manage technical scope of delivery to ensure customer satisfaction while actively monitoring and adhering to project budget limitations.
- Communication & Alignment: Provide clear, confident written and verbal communication to clients and internal engineering teams to define milestones and drive execution.
- Prioritization: Self-manage and balance lead technical engineering responsibilities with commercial project realities.
- Mentorship & Development: Mentor junior and mid-level engineers through insightful recommendations, structured code reviews, technical coaching, and constructive feedback.
Core Requirements
- Customer Satisfaction: Manage customer relationships from inception to commissioning to ensure Rockwell-based deliverables meet or exceed expectations.
- Quality Assurance: Ensure all automation designs follow established QA procedures, code standards, and the Procedure for Implementation of Projects (TISP.0001.10).
- Profitability: Execute engineering tasks to ensure target project margins are achieved and delivery milestones are met.
- Leadership: Develop team members, foster continuous improvement, and uphold high ethical business standards.
- Multitasking: Balance lead engineering duties across multiple concurrent Rockwell integration projects.
- Sales Support: Assist sales teams with technical proposals, architecture scoping, and customer discovery sessions to secure new project awards.
- Team Management: Distribute, track, and review automation deliverables across team members to support project goals.
- Customer Trust: Communicate persuasively and technically to instill confidence throughout the project lifecycle.
POSITION SPECIFICATION
Education & Experience
- Bachelor’s degree in Engineering or equivalent technical field with a minimum of ten (10) years of related industrial automation experience; OR
- Associate degree (Technical) with a minimum of twelve (12) years of related industrial automation experience.
- Proven track record delivering greenfield DCS and PLC-based process automation projects utilizing the Rockwell Automation ecosystem:
- Rockwell ControlLogix & CompactLogix (Studio 5000 / RSLogix 5000)
- PlantPAx DCS (Process Library, system architecture, standard process strategies)
- FactoryTalk Suite (FactoryTalk View SE/ME, FactoryTalk Batch, FactoryTalk Historian, FactoryTalk AssetCentre)
- Industrial Networks (EtherNet/IP, Stratix switches, CIP routing, drive integration)
- P.E. license or PMP certification is a plus, but not required.
Knowledge & Technical Skills
- Deep technical comprehension of Rockwell industrial automation architectures, system sizing, and hardware layout.
- Strong proficiency with project productivity software:
- Google Suite (Drive, Docs, Sheets, Draw) / MS Office (Word, Excel)
- Smartsheet
- PDF Editor / Markup tools
- AutoCAD / Visio (electrical drawing review, layout navigation, and control loop review)
- Advanced proficiency in PLC and DCS programming languages (Ladder Logic, Function Block Diagram, Structured Text, Sequential Function Chart).
- Ability to interpret electrical schematics, loop sheets, P&IDs, and control panel wiring to support commissioning and troubleshooting.
- Quick learner with an ability to diagnose system performance bottlenecks and field network issues.
Specific Attributes
- Strong verbal and written communication skills
- High technical rigor and detail orientation
- Strong interpersonal and relationship-building capabilities
- Strong analytical, diagnostic, and troubleshooting skills
- High self-motivation and initiative
- Ability to handle project pressure and changing plant deadlines calmly
- Team player focused on collaboration and knowledge sharing
PHYSICAL & MENTAL REQUIREMENTS
- The work environment varies from the typical office environment to the plant site environment
- Travel and overnights are associated with this position. Generally, most Sr. Engineers travel <20% overall. Cross aims to strike a healthy work-life balance for all employee-owners.
- Individuals may need to sit or stand as needed. Requires walking primarily on a level surface for varying periods throughout the day in the plant site area. This could involve long periods of Computer work.
- Able to lift or carry up to 40 lbs.
- Postural activities include climbing, maneuvering, bending, stooping, and kneeling.
- Ability to climb ladders, stairs, platforms, and scaffolding to diagnose/troubleshoot processes and equipment occasionally.
- Ability to work in non-permit required spaces and at heights of 15' to 20'.
- Physical effort is required, and continuous mental and visual attention required
- Working in the plant site environment may require working more than 40 hours to support the work efforts
The performance of this position includes exposure to the manufacturing areas where certain areas require the use of personal protective equipment (PPE) such as Safety Glasses with Side Shields, Hearing Protection and Safety Shoes. Primary environment: ambient room temperatures, lighting, and traditional office equipment as found in a typical manufacturing environment.