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Added 1 day ago
CC
Senior Director, Crisis Services
Crisis Connections
Seattle
- $165,000 to $185,000 USD / year
Added 2 days ago
CC
Senior HR Generalist
Crisis Connections
WA
- $74,000 to $92,000 USD / year
Work Location: Hybrid; Seattle WA (must reside in WA)
Added 6 days ago
CC
Crisis Support Specialist (Day & Swing Shifts)
Crisis Connections
Seattle, WA
- $27.33 USD / hour
For remote work, employees must have:
Added 9 days ago
988 Clinical Manager, Chat & Text
Crisis Connections
Seattle, WA
Location: Candidates must reside in Washington, Arizona, Texas, or Ohio
Added 10 days ago
CC
Crisis Services Clinician - Dispatch Pod (Day Shift)
Crisis Connections
Seattle, WA
- $37.24 USD / hour
Added 13 days ago
CC
Crisis Intervention Specialist (Pro Pod) Swing Shift
Crisis Connections
Seattle, WA
- $27.87 USD / hour
Added 13 days ago
CC
Recovery Specialist
Crisis Connections
Seattle, WA
- $26.79 USD / hour
Must have a private and confidential location to perform duties
Added 15 days ago
CC
Lead Youth Crisis Mentor
Crisis Connections
Seattle, WA
- $26.79 USD / hour
Must have demonstrated record of reliability and dependability, arriving to work and off-site events on time · Must have daily access to reliable transportation
Added 20 days ago
CC
Crisis Services Clinician - Crisis Pod (Day Shift)
Crisis Connections
Seattle, WA
- $37.24 USD / hour
Added 21 days ago
CC
988 Crisis Services Clinician - GRAVEYARD SHIFT
Crisis Connections
Remote, United States
- $37.24 USD / hour
Fully remote (candidates must reside in WA, AZ, OH, or TX)
Added 26 days ago
CC
988 Crisis Services Clinician
Crisis Connections
Remote, United States
- $37.24 USD / hour
Individuals must hold one of the following active credentials or licenses in the State of Washington:
Added 27 days ago
CC
Senior Project Manager
Crisis Connections
Seattle, WA
- $112,000 to $168,000 USD / year

No more jobs.

Crisis Connections

988 Clinical Manager, Chat & Text

Seattle, WA, United States

Apply on recruiting.paylocity.com About employer

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Job details

Work location: Location: Candidates must reside in Washington, Arizona, Texas, or Ohio
Experience: 4–5+ years of leadership experience in behavioral health crisis work.
Posting language: English
Posted: Nov 2, 2026

Original job description

Description 988 Clinical Manager, Chat & Text

Fully Remote | $95,000–$105,000 annually | Full-Time, Exempt Location: Candidates must reside in Washington, Arizona, Texas, or Ohio. Schedule: Monday–Friday, 8:00 a.m.–4:00 p.m.

Make an impact when it matters most Crisis Connections is seeking an experienced clinical leader to oversee the daily operations and clinical quality of our 988 Suicide and Crisis Lifeline Chat and Text Program. This fully remote role offers the opportunity to lead a multidisciplinary team delivering compassionate, accessible crisis support through chat and text.

As the 988 Clinical Manager, Chat & Text, you’ll combine clinical leadership with operational management, helping ensure people experiencing emotional distress or crisis receive timely support, risk assessment, safety planning, and connections to appropriate resources.

What You’ll Do

Lead and support a multidisciplinary 988 Chat & Text team.
Oversee clinical quality, daily operations, staffing, performance, and service delivery.
Provide clinical supervision, case consultation, contact review, and staff feedback.
Monitor program metrics and ensure compliance with 988, contractual, accreditation, and organizational standards.
Support implementation of new services, technology, training, and operational improvements.
Collaborate with Crisis Connections leaders and external partners.
Remain connected to frontline chat and text services and lead by example.

Requirements

What You’ll Bring

Master’s degree in psychology, counseling, social work, or a related field.
Independent or associate behavioral health licensure, with the ability to obtain the applicable Washington State credential.
Ability to meet Washington State Mental Health Professional requirements.
4–5+ years of leadership experience in behavioral health crisis work.
Strong knowledge of crisis intervention, trauma-informed care, clinical supervision, and behavioral health standards.
Excellent written and digital communication skills.
Experience with crisis chat/text, web-based crisis services, or digital contact center environments is strongly preferred.

Benefits

Explore Crisis Connections employee benefits at:

https://crisisconnections.org/get-involved/careers/benefits/

Ready to Lead With Purpose? If you’re an experienced behavioral health leader who can combine strong clinical judgment with effective people and program management, we encourage you to apply and help strengthen the future of 988 digital crisis support.

Apply on recruiting.paylocity.com About employer

More about this job

Skills

Leadership
Hazard assessment
Regulatory compliance
Counselling
Mental health
Crisis intervention
Communication skills

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