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Added 21 mins ago
Project Manager 3 (Data Centers) - Franklin Furnace, OH
Convergint Technologies LLC
Franklin Furnace, OH
Added 21 mins ago
Site Supervisor - Data Centers - QAQC/CCTV/Access Controls - Franklin Furnace, OH
Convergint Technologies LLC
Franklin Furnace, OH
Valid driver’s license required
Added 21 mins ago
Site Supervisor - Data Centers - QAQC/CCTV/Access Controls - Franklin Furnace, O
Convergint Technologies LLC
Coal Grove, OH
Added 22 mins ago
Service Coordinator 2
Convergint Technologies LLC
Medina, OH
Added 22 mins ago
Project Manager 2 (Fire Alarm) - Westerville, OH
Convergint Technologies LLC
Westerville, OH
Added 22 mins ago
Electrical Installer 3 - Westerville, OH
Convergint Technologies LLC
Westerville, OH
Added 23 mins ago
Security Account Executive
Convergint Technologies LLC
Cincinnati, OH
Added 23 mins ago
Site Supervisor - Data Centers - QAQC/CCTV/Access Controls - Ravenswood, WV
Convergint Technologies LLC
Columbus, OH
Added 23 mins ago
Service Account Representative
Convergint Technologies LLC
Cincinnati, OH
Added 18 hours ago
Traveling Project Manager
CONVERGINT TECHNOLOGIES LLC
MENOMONEE FALLS, WI
Added 18 hours ago
Security Project Technician Racine
CONVERGINT TECHNOLOGIES LLC
MENOMONEE FALLS, WI
Added 18 hours ago
Security Service Technician Oshkosh
CONVERGINT TECHNOLOGIES LLC
MENOMONEE FALLS, WI
Added 18 hours ago
Field Project Manager Site Supervisor
CONVERGINT TECHNOLOGIES LLC
MENOMONEE FALLS, WI
Added 18 hours ago
Project Manager
CONVERGINT TECHNOLOGIES LLC
MENOMONEE FALLS, WI
Added 18 hours ago
Vertical Director North Central
CONVERGINT TECHNOLOGIES LLC
MENOMONEE FALLS, WI
Added 1 day ago
Sales Representative 1
Convergint Technologies LLC
Medina, OH
Added 1 day ago
Security Project Specialist - Medina, OH
Convergint Technologies LLC
Medina, OH
Added 1 day ago
Fire Alarm Specialist
Convergint Technologies LLC
Medina, OH
Added 1 day ago
Service Specialist 2 - Medina, OH
Convergint Technologies LLC
Medina, OH
Added 1 day ago
Account Executive Security - Medina, OH
Convergint Technologies LLC
Medina, OH
Added 1 day ago
Service Account Representative
Convergint Technologies LLC
Medina, OH
Added 1 day ago
Fire Alarm Project Specialist 3 - Westerville, OH
Convergint Technologies LLC
Westerville, OH
Added 1 day ago
Site Supervisor (Data Centers) - Lima, OH
Convergint Technologies LLC
Westerville, OH
Added 1 day ago
Project Manager 3 (Data Centers) - Lima, OH
Convergint Technologies LLC
Westerville, OH
Added 1 day ago
Fire Alarm Project Specialist 2 - Westerville, OH
Convergint Technologies LLC
Westerville, OH

Convergint Technologies LLC

Service Account Representative

Cincinnati, OH, United States

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

Build a career where values meet worldwide opportunity. Job Description: Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Service Account Representative to join our amazing culture. As a Service Account Representative, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers. Who You Are You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Service Account Representative. Who We Are With 25-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. What you'll do with "Our Training and Your Experience" Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers. Manage service delivery to assigned accounts. Provide full support of Customer Support Program including: scheduling work, tracking costs, tracking contract renewals, invoicing, contract bookings, and contract renewals. Schedule and follows up on all monthly maintenance customer accounts - this includes ensuring timely communication with contract customers, key customers and sub-contractors. Meet monthly to discuss expiring contracts and to review upcoming preventative maintenance (PM) visits. Attend regular customer meetings to review the current status of accounts. Performs other duties and responsibilities as requested or required. What You'll Need Exceptional telephone and personal customer service skills and ability to work under pressure. Exceptional customer focus and ability to work under pressure; ability to anticipate and seek to meet the needs and wants of the customer without being prompted. Excellent Microsoft Outlook, Excel, and Word skills. Basic financial knowledge and skills-ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc. Solid organizational skills and the ability to handle multiple projects tasks simultaneously. Company Benefits Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits: 10 Company Holidays and Paid Time Off starting at 13 days annually Fun & Laughter Day Off Medical, Dental & Vision Plan Life insurance & Disability Plan Wellness Program 401

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Skills

Customer service
Cope with pressure
Microsoft Outlook
Microsoft Excel
Microsoft Word
Financial capability
Accounts receivable
Organizational skills

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