Benefits:
- Incentives
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Quick summary · Hands-on lead who keeps the yard and store running smoothly · Small-team versatility: jump in wherever needed - yard, counter, dispatch, delivery · Coach the team, take care of customers, manage inventory, safety, and merchandising · Back up the Store Manager and run the shift when needed
You might be a great fit if you · Like serving others and raising the bar every day · Enjoy teamwork and helping people win · Solve problems calmly and follow through · Want to learn new skills and teach others · Are comfortable with both counter work and physical yard work
What you’ll do
Customer service · Greet customers, answer phones, quote orders · Help customers choose products; suggest items to complete jobs · Own issues end-to-end: fix the problem and follow up
Estimating & takeoffs · Perform regular material takeoffs from plans (residential/light commercial) · Prepare accurate estimates and quotes for contractors and serious DIY customers · Work with vendors on special orders and substitutions when needed
Team and shift leadership · Open/close, cash handling, daily huddles, task assignments · Train and coach cashiers, counter, and yard staff · Hold the team to our service and safety standards
Operations and merchandising · Maintain planograms, end caps, promos, and signage · Keep the sales floor and yard clean, organized, and easy to shop · Execute price changes, special orders, and vendor returns
Inventory and shrink control · Lead cycle counts and annual physical inventory; reconcile variances · Receive, stage, and bin product accurately with correct locations/labels · Out-of-stock recovery and returns processing; address root causes of variances
Yard, delivery, and safety · Coordinate will-call, staging, and delivery loads; verify load accuracy and securement · Occasionally drive a delivery (non‑CDL; CDL‑B a plus) and assist with loading/unloading · Manage yard traffic flow and housekeeping; prepare for weather conditions · Daily safety checks, toolbox talks, incident/near‑miss reporting · Operate/oversee forklifts and material-handling equipment
Technology and systems · Use POS/ERP to quote, order, receive, transfer, and invoice (Epicor or similar) · Run basic reports; use data to set priorities and track KPIs
What you bring · 2+ years in retail/building materials/construction supply with some lead responsibility · Friendly communicator; confident on phone and at the counter · Working knowledge of lumber, panels, fasteners, and common building materials (or fast learner) · Blueprint reading and takeoff/estimating skills; experience with PlanSwift/Bluebeam a plus · Comfortable with POS/inventory systems; Microsoft 365 basics (Outlook, Excel, Word) · Organized self-starter who can juggle priorities and solve problems · Valid driver’s license and insurable record
Nice to have · Contractor sales experience and jobsite delivery familiarity · Experience with Epicor (or similar) POS/ERP · OSHA-10/30, forklift certification (or willing to get) · Basic dispatch/route planning and load securement knowledge · Bilingual English/Spanish · CDL‑B or willingness to train (not required)
Schedule and physical requirements · Rotating schedule including some early mornings, evenings, and weekends · Lift/carry up to 75 lbs frequently; 100 lbs with help · Stand/walk most of the shift; bend, reach, and climb regularly · Work indoors/outdoors in varying weather
How success is measured
· Customer satisfaction and repeat business · Estimate accuracy, turnaround speed, and quote-to-order conversion · Inventory accuracy and shrink reduction · On-time receiving and strong in-stock rates · Clean, safe, merchandised store and yard · Trained, engaged team with low turnover
Growth · Learn each department in your first 90 days · Take on projects and cross-training to prepare for Store Manager track
Pay and benefits · Competitive pay with bonus opportunity · Health, dental, vision, PTO, holidays, retirement