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Added 11 mins ago
CH
Medical Assistant/Nurse LPN - Primary Care Float
Compass Health Network
Festus, MO
- $22.98 to $29.37 USD / hour
Added 43 mins ago
CH
Customer Relations Specialist Float
Compass Health Network
Osage Beach, MO
- $19.39 USD / hour
Added 43 mins ago
CH
Community Behavioral Health Liaison
Compass Health Network
Rolla, MO
- $27.31 to $28.58 USD / hour
Added 2 hours ago
CH
Community Support Specialist School-Based
Compass Health Network
Wentzville, MO
- $26.04 to $27.31 USD / hour
Added 2 hours ago
CH
Community Support Specialist - Adult
Compass Health Network
St. Peters, MO
- $26.04 to $27.31 USD / hour
Added 2 hours ago
CH
Community Support Specialist - Adult
Compass Health Network
Rolla, MO
- $26.04 to $27.31 USD / hour
Added 2 days ago
Vice President of Children’s Services
Compass Health Network
Clinton, MO
Added 2 days ago
CH
Co-Occurring Disorders Counselor ACT TAY
Compass Health Network
Rolla, MO
- $28.98 to $40.49 USD / hour
Added 2 days ago
CH
Medical Assistant/Nurse LPN - Primary Care
Compass Health Network
Wentzville, MO
- $22.98 to $29.37 USD / hour
Added 2 days ago
CH
Customer Relations Specialist
Compass Health Network
Butler, MO
- $18.39 USD / hour
Added 3 days ago
CH
Community Support Specialist - Substance Use Recovery
Compass Health Network
Lebanon, MO
- $26.04 to $27.31 USD / hour
Added 3 days ago
CH
Community Support Specialist - Substance Use Recovery
Compass Health Network
Warrenton, MO
- $26.04 to $27.31 USD / hour
Added 3 days ago
CH
Behavioral Technician (Evenings)
Compass Health Network
St. Louis, MO
- $24 USD / hour
Added 3 days ago
CH
Community Support Specialist - Adapt
Compass Health Network
Missouri, MO
- $26.04 to $27.31 USD / hour
Added 3 days ago
CH
Community Support Specialist - Youth
Compass Health Network
St. Peters, MO
- $26.04 to $27.31 USD / hour
Added 4 days ago
CH
Peer Specialist - Substance Use Recovery
Compass Health Network
Wentzville, MO
- $19.5 USD / hour
Added 4 days ago
CH
Behavioral Health Technician Supervisor
Compass Health Network
Rolla, MO
- $22.48 USD / hour
Added 4 days ago
CH
Nurse Residential (Evenings)
Compass Health Network
Columbia, MO
- $36 to $45 USD / hour
Added 4 days ago
CH
Community Support Specialist - Adult
Compass Health Network
Festus, MO
- $26.04 to $27.31 USD / hour
Added 4 days ago
CH
Community Support Specialist - Adapt
Compass Health Network
Missouri, MO
- $26.04 to $27.31 USD / hour
Added 4 days ago
CH
Community Support Specialist - Youth
Compass Health Network
Festus, MO
- $26.04 to $27.31 USD / hour
Added 5 days ago
CH
Community Support Specialist ERE
Compass Health Network
Rolla, MO
- $26.04 to $27.31 USD / hour
Added 5 days ago
CH
Customer Relations Specialist
Compass Health Network
St. Charles, MO
- $18.39 USD / hour
Added 5 days ago
CH
Community Support Specialist - Adult
Compass Health Network
Raymore, MO
- $26.04 to $27.31 USD / hour
Added 5 days ago
CH
Behavioral Technician - Crisis Center (weekend nights)
Compass Health Network
Wentzville, MO
- $19 USD / hour

Compass Health Network

Customer Relations Specialist Float

Osage Beach, MO, United States

$19.39 USD / hour

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Job details

Pay: $19.39 USD / hour
Posting language: English

Original job description

Be the Face of Compassionate Care as a Customer Relations Specialist (Float) Schedule: M-F, 8am-5pm

As a Customer Relations Specialist (Float), you’ll be the welcoming face of Compass Health Network - greeting clients, supporting front-desk operations, and ensuring a smooth check-in experience across our regional clinics. In this dynamic, fast-paced role, you’ll be cross-trained to support multiple locations and will travel to assigned clinic locations to provide coverage where it’s needed most. Flexibility is key, as schedules may vary based on clinic needs.

This is a great opportunity for someone who excels at customer service, enjoys variety in their workday, and thrives in a front-facing healthcare role. You'll be part of a mission-driven team working to remove barriers to care - one interaction at a time.

Key Responsibilities

Greet clients with warmth and professionalism upon arrival
Manage check-in/check-out processes, appointment confirmations, and daily schedules
Verify and update insurance and demographic information at each visit
Collect co-pays and process financial paperwork, including sliding fee scale and patient assistance forms
Answer phones courteously and route calls/messages appropriately
Monitor lobby and waiting area to ensure a welcoming and timely experience
Balance daily cash collections and submit to designated supervisor
Disperse incoming mail and ensure the front-desk area is clean and organized
Collaborate with clinical and office staff to support smooth clinic operations
Travel to multiple Compass Health clinic sites in the region as assigned
Maintain regular attendance and flexibility to accommodate changing schedules
Maintain confidentiality and comply with HIPAA and organizational policies

Requirements, Skills, Knowledge and Expertise

High School/GED preferred

Work Experience / Training / Additional Requirements:

At least one year of customer service experience required
A valid driver's license and agency-established minimum automobile coverage required

You’ll Be A Great Fit for This Role if You:

Love being the first point of contact and creating a positive first impression
Are comfortable working in fast-paced, people-focused environments
Stay organized and calm while juggling phones, appointments, and walk-ins
Enjoy variety in your schedule and are willing to travel to different office locations
Can learn multiple systems and procedures across different types of care
Communicate clearly and respectfully with clients, families, and team members

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More about this job

Skills

Customer relations
Front Desk
Work as a team
Confidentiality
Customer service
Valid driver's licence

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