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Added 8 hours ago
Ultrasound Tech
Company - Brockton
Brockton, MA
Added 1 day ago
Respiratory Therapist RRT - 24 hr Nights - BMC South
Company - Brockton
Brockton, MA
Added 4 days ago
Switchboard Operator - 24 hours, Sunday - Tuesday 3:00pm to 11:00pm
Company - Brockton
Brockton, MA
Added 5 days ago
CT Technologist
Company - Brockton
Brockton, MA
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Boiler Operator
Company - Brockton
Brockton, MA
Added 7 days ago
C-
CT Technologist - Part-Time 24hr Nights
Company - Brockton
Brockton, MA
- Part-time
Added 8 days ago
Registered Nurse- MedSurg 4A (24 Hours, Days, 7a-7:30p)
Company - Brockton
Brockton, MA
Weekend/Evening/Night shift differentials
Added 8 days ago
Registered Nurse - Cardiac Telemetry 2A (32 Hours, Days, 7a-3:30p)
Company - Brockton
Brockton, MA
Weekend/Evening/Night shift differentials
Added 11 days ago
Switchboard Operator - 32 hours, Thursday - Sunday (Morning Shift)
Company - Brockton
Brockton, MA
Schedule: 32 hours, Thursday-Sunday (Morning Shift)
Added 11 days ago
Switchboard Operator (Lead) - 40 hours, Monday-Friday MORNING SHIFT
Company - Brockton
Brockton, MA
Schedule: 40 hours, Monday-Friday Morning Shift
Added 11 days ago
Phlebotomist (Laboratory Assistant II) – Lab Support (9p-530a, 40 hours; WEEK 1 SUN, TUES, WED, THURS, FRI / WEEK 2 MON, TUE, THURS, FRI, SAT
Company - Brockton
Brockton, MA
Added 11 days ago
Medical Technologist – Core Lab (32 Hours, Days)
Company - Brockton
Brockton, MA
Added 12 days ago
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Company - Brockton
Brockton, MA
Added 12 days ago
Registered Nurse- Emergency Department (24 Hours, 7p-7a)
Company - Brockton
Brockton, MA
Weekend/Evening/Night shift differentials
Added 12 days ago
Registered Nurse - Operating Room (36 Hours- 6:30a-7p, Potential to Flex to 9a-9:30p)
Company - Brockton
Brockton, MA
The Registered Nurse must have excellent assessment skills, clinical skills, organizational skills, and computer knowledge and charge capabilities
Added 12 days ago
Registered Nurse – CCU (36 Hours, Evenings/Nights, 7p-7a)
Company - Brockton
Brockton, MA
Added 13 days ago
Registered Nurse- Emergency Department (36 hours, 3p-3a)
Company - Brockton
Brockton, MA
Weekend/Evening/Night shift differentials
Added 13 days ago
Registered Nurse- Emergency Department (36 Hours, 7p-7a)
Company - Brockton
Brockton, MA
Weekend/Evening/Night shift differentials
Added 15 days ago
Registered Nurse- MedSurg 4A (24 Hours, Nights, 11p-7:30a)
Company - Brockton
Brockton, MA
Weekend/Evening/Night shift differentials
Added 15 days ago
Registered Nurse- MedSurg 4A (24 Hours, Nights, 11p-7a)
Company - Brockton
Brockton, MA
Weekend/Evening/Night shift differentials
Added 18 days ago
Nuclear Med Tech - Per Diem
Company - Brockton
Brockton, MA
Added 18 days ago
Student Nursing Assistant
Company - Brockton
Brockton, MA
Added 18 days ago
Patient Access Supervisor
Company - Brockton
Brockton, MA
Must ensure smooth workload transition from day to night shift personnel · Must have excellent customer service experience and in-depth Meditech system experience
Added 18 days ago
Endoscopy Technician (40 Hours, 7a-3:30p)
Company - Brockton
Brockton, MA
Knowledge + Skills: Must have working knowledge with scopes in the upper and lower GI tact and experience working with GI Physician
Added 19 days ago
Patient Access Coord
Company - Brockton
Brockton, MA

Company - Brockton

Patient Access Supervisor

Brockton, MA, United States

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Job details

Experience: 5+ years of hospital Patient Access experience required.
Posting language: English
Posted: Oct 23, 2026

Original job description

POSITION SUMMARY:

Supervise all Patient Access and Patient Registration functions. Incumbent must ensure that patient ED, Ambulatory Surgery, Outpatient Pulmonary, Cardiology, radiology and lab registrations, admissions, pre-registration and discharge processes run timely and efficiently. Supervisor will oversee staff assignments to ensure adequate coverage for all areas. Supervisor will oversee and perform quality assurance and downtime work as assigned. Obligation to train new hires and existing staff on existing and new processes and protocols. Must ensure smooth workload transition from day to night shift personnel.

Position: Patient Access Supervisor Department: Patient Access Schedule: 40 hours, 2nd shift (3-11pm)

ESSENTIAL RESPONSIBILITIES / DUTIES:

Collaborates responsibility with Patient Access Manager and Lead Patient Access Coordinators.
Cross-functionality with Financial Coordinators, Bed Management Coordinators, and hospital staff.
Oversees all scheduling, training, workflow, staff assignments, and coverage for all evening and weekend Patient Registration staff members.
Has the authority to carry out the operational and management functions of the Patient Registration department as directed by the Director of Patient Registration.
Promotes effective working relations and works effectively as part of a team.
Identifies operational issues and challenges, raises them to Manager, and works with Manager to resolve.
Assists Director with staff evaluations by providing input on individuals.
Supports execution of performance improvement initiatives within the department or with other hospital departments.
Assists in resolving patient concerns.

JOB REQUIREMENTS

EDUCATION:

High school diploma required, Associate’s degree is preferred.

EXPERIENCE:

5+ years of hospital Patient Access experience required. Ability to supervise a minimum of 3-5 employees.
Past experience with training staff, conducting quality assurance analyses, and doing root cause problem solving.

KNOWLEDGE AND SKILLS:

Epic, Outlook, Microsoft Office.
Must have excellent customer service experience and in-depth Meditech system experience.
Strong knowledge of Patient Registration practices/protocols.
Ability to work independently and prioritize under short deadlines.
Strong communication skills.
Ability to interact with clinical care team and physicians in a manner that is both assertive and sensitive to interdisciplinary boundaries of authority.
Excellent organizational capabilities.
Good attention to detail.
Strong sense of diplomacy and ability to work under pressure.
Ability to balance sometimes conflicting priorities.

Compensation Range:

$0.00- $0.00This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

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