Community Connection Programs, Inc. (CCP) is seeking a highly organized, personable, and dependable Office Assistant to support our Baton Rouge operations team. This position plays an important role in helping coordinate caregiver staffing, client services, office organization, and administrative support for our Medicaid home and community-based services programs. The ideal candidate is professional, detail-oriented, compassionate, and able to manage multiple responsibilities in a fast-paced healthcare environment. Medical Assistant certification or prior healthcare office experience is strongly preferred.
Responsibilities
- Answer and direct phone calls professionally
- Greet caregivers, clients, and visitors
- Assist with caregiver onboarding paperwork and file organization
- Maintain organized client and employee records
- Support scheduling and staffing coordination
- Assist with compliance tracking and documentation follow-up
- Monitor emails, faxes, and incoming office correspondence
- Communicate with caregivers regarding documentation and office requirements
- Assist management team with administrative projects and reporting
- Maintain office organization and supplies
- Support day-to-day office operations as needed
Qualifications
- Medical Assistant certification preferred
- Prior healthcare, home care, or medical office experience strongly preferred
- Exceptional organizational skills
- Strong communication and customer service skills
- Comfortable multitasking in a fast-paced environment
- Professional phone etiquette
- Strong computer skills (Microsoft Office, email, data entry)
- Ability to maintain confidentiality and professionalism
- Reliable transportation and consistent attendance required
Ideal Candidate Traits
- Warm and personable
- Extremely organized
- Self-motivated and proactive
- Able to prioritize tasks independently
- Strong follow-through and attention to detail
- Comfortable working with both caregivers and vulnerable populations
Schedule
- Full-time
- Monday–Friday
- Daytime office hours
Pay
- $14–$18/hour based on experience and qualifications
Benefits
- Paid time off
- Health Insurance
- Professional development opportunities
- Supportive team environment
- Opportunity for growth within healthcare administration
