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Added 1 day ago
Clinic Office Supervisor
Commonwealth Pain & Spine
Ladson, SC
Added 1 day ago
Medical Assistant
Commonwealth Pain & Spine
Bowling Green, KY
Added 1 day ago
Clinic Office Supervisor
Commonwealth Pain & Spine
Morristown, TN · Sevierville, TN
Added 1 day ago
Clinic Office Supervisor
Commonwealth Pain & Spine
New Albany, IN · Louisville, KY
Added 1 day ago
Clinic Office Supervisor
Commonwealth Pain & Spine
Bardstown, KY · Campbellsville, KY
Added 1 day ago
Clinic Office Supervisor
Commonwealth Pain & Spine
Pikeville, KY
Added 1 day ago
ASC Administrator
Commonwealth Pain & Spine
Evansville, IN
Added 4 days ago
Physician Liaison
Commonwealth Pain & Spine
Remote, United States
Added 4 days ago
Medical Assistant
Commonwealth Pain & Spine
Ladson, SC
Added 5 days ago
Credentialing Liaison
Commonwealth Pain & Spine
Remote, United States
Added 5 days ago
Medical Assistant - IV / Phlebotomy Experience Preferred
Commonwealth Pain & Spine
Evansville, IN
Added 8 days ago
Advanced Practice Provider (APP, APRN, PA)
Commonwealth Pain & Spine
Columbia, SC
Added 8 days ago
Registered Nurse
Commonwealth Pain & Spine
Elizabethtown, KY
Added 8 days ago
Medical Assistant
Commonwealth Pain & Spine
Frankfort, KY
Added 8 days ago
Front Office Assistant
Commonwealth Pain & Spine
London, KY
Added 8 days ago
Medical Assistant
Commonwealth Pain & Spine
Cincinnati, OH · Crestview Hills, KY
Added 11 days ago
Medical Assistant
Commonwealth Pain & Spine
Owensboro, KY
Added 16 days ago
Medical Assistant
Commonwealth Pain & Spine
London, KY
Added 16 days ago
Advanced Practice Provider (APP, APRN, PA)
Commonwealth Pain & Spine
Lexington, KY
Added 16 days ago
Prior Authorization Specialist
Commonwealth Pain & Spine
Louisville, KY
Added 18 days ago
Medical Assistant
Commonwealth Pain & Spine
Elizabethtown, KY
Added 19 days ago
Advanced Practice Provider (APP, APRN, PA)
Commonwealth Pain & Spine
Greenville, SC
Added 19 days ago
Radiologic Technologist
Commonwealth Pain & Spine
Evansville, IN
Added 19 days ago
Advanced Practice Provider (APP, APRN, PA)
Commonwealth Pain & Spine
Owensboro, KY
Added 19 days ago
Pain Management Physician
Commonwealth Pain & Spine
Terre Haute, IN

Commonwealth Pain & Spine

Front Office Assistant

London, KY, United States

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Job details

Posting language: English
Posted: Oct 23, 2026

Original job description

Company Overview:

Commonwealth Pain & Spine is a pain management network dedicated to improving the lives of our patients by treating their pain with the utmost respect and providing them with the most innovative, safe, responsible, and clinically proven pain relief possible. Our team of best-in-class physicians, administrators, and staff empathizes with the needs of our patients. We recognize that their pain is exhausting and debilitating and limits their quality of life. Relief from chronic pain is achievable in various degrees through our intelligent and multimodal team-based approach. Our entire team is committed to providing levels of patient satisfaction and overall clinical outcomes that far exceed the expectations of the medical community, referring physicians, and our customers.

Job Summary:

This role is the “face” of Commonwealth Pain and Spine as the first employee our patients see when they walk in the door, or the last that they see when they exit after their appointment. The Front Office Assistant is expected to be friendly and compassionate and adhere to our Mission, Vision, Values, and the CP&S Patient Guarantees.

Responsibilities:

Greets and checks patients in and updates appointment status
Assists patients with completion of intake forms
Inspects forms for completeness and accuracy
Calls patients with appointment reminders and reschedules as needed
Answers all telephone calls promptly warmly responds with information, assistance, and/or transfers the call to appropriate person or department
Establishes and maintains positive relationships with referral sources
Checks patients out and schedules patient for re-evaluation visits, procedures and presents appointment cards
Enters all pertinent patient information and notes into EMR
Scans all applicable patient paperwork
All other duties as assigned

Requirements:

Exceptional customer service skills
Knowledge of current basic medical terminology, coding, eligibility and office procedures preferred
Strong computer and phone skills
Ability to effectively present information, respond to questions and professionally interact with physicians, office managers, employees, insurance adjusters, case managers, employers, patients and the general public
Ability to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner
Ability to exercise good judgment and positively influence others, including handling confrontations with poise and efficiency
EMR, KASPER, INSPECT knowledge and experience preferred
Medical Front Office experience, preferred
Pain management experience, preferred

Education:

HS Diploma or equivalent

Commonwealth Pain and Spine is an Equal Employment Opportunity Employer!

Physical Requirements:

The physical demands of this position will include sitting and standing with occasional light to medium lifting. An employee must meet these requirements to successfully perform the essential duties of this job. Reasonable accommodation will be made in accordance with ADA rules and regulations.

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