SUBSTITUE BUS DRIVER
RICHLAND COUNTY TRANSIT
As Needed Between 7am and 6pm Monday-Friday
1 Year Probation Period
Salary: $20.50/hour
JOB DESCRIPTION:
This position is on an as-needed basis and has no guaranteed number of hours. The employee is responsible for the safe, efficient, and courteous delivery of passengers to and from their destination in accordance with the laws of the State of Montana and Richland County Transit's policies and procedures. This position supports the transit system by filling in for regular drivers during absences, high-demand periods, training, or special service needs.
Drivers play a vital role in maintaining mobility for seniors, individuals with disabilities, and members of the general public. Substitute drivers must be flexible, dependable, and able to quickly adapt to different routes, schedules, and operational needs.
This is a safety-sensitive position, which requires the successful completion of pre-employment drug testing and participation in random drug and alcohol testing in accordance with federal and agency requirements.
Substitute drivers may also assist with dispatching, administrative tasks, or office coverage when operational needs require.
ESSENTIAL JOB DUTIES:
The duties of this position include but are not limited to:
PASSENGER TRANSPORTATION:
- Safely operate a transit bus or van in all weather and road conditions
- Transport passengers according to scheduled manifests and routes
- Assist passengers safely on and off the vehicle and to and from their door
- Provide assistance to passengers with mobility devices, packages, groceries, or other items
- Secure wheelchairs and mobility devices using wheelchair tie-down equipment in accordance with training and safety procedures
- Demonstrate patience, respect, and professionalism when interacting with passengers
VEHICLE SAFETY & MAINTENANCE:
- Conduct and document daily pre-trip inspection of vehicle before starting shift
- Maintain a clean and orderly vehicle interior and exterior
- Report mechanical issues, maintenance needs, or safety concerns promptly
- Maintain working knowledge of all vehicle components, including lifts, restraints, and safety equipment
- Operate vehicles in accordance with safe driving practices and agency standards
SAFETY RESPONSIBILITIES:
- Follow all traffic laws and Richland County Transit safety policies at all times
- Use hands-free Bluetooth for necessary communication while operating a transit vehicle
- Ensure all passengers are properly secured with seatbelts or car seats (when required)
- Refrain from texting or using mobile devices while the vehicle is in motion
- Follow accident procedures and emergency protocols
- Maintain a safe and calm environment for passengers at all times
CUSTOMER SERVICE & PROFESSIONALISM
- Maintain a professional appearance and represent Richland County Transit positively
- Treat passengers, coworkers, and dispatch staff with courtesy and respect
- Remain calm and professional during busy periods or stressful situations
- Accept feedback and constructive guidance in a positive manner
- Communicate effectively with dispatch and staff regarding schedules and issues
OPERATIONAL SUPPORT:
- Stay informed about road conditions, construction, and detours to ensure efficient routes
- Maintain accurate and timely records, including manual rides
- Assist with dispatching duties when needed
- Provide basic office support and computer-related tasks as required
- Accept and become proficient with new technology implemented by RCT
- Assist with Meals on Wheels deliveries when necessary (incidental duty)
- Participate in additional tasks or projects as assigned
TRAINING & PROFESSIONAL DEVELOPMENT:
- Obtain and maintain certifications in:
- CPR / First Aid
- PASS (Passenger Assistance, Safety, and Service)
- Attend all required trainings and meetings as scheduled
- Maintain a valid Montana Driver's License and acceptable driving record
PHYSICAL REQUIREMENTS:
This position requires the ability to:
- Frequently bend, stoop, kneel, crouch, twist, and reach
- Assist passengers entering and exiting vehicles
- Secure wheelchairs and mobility equipment
- Lift and carry moderate weight such as passenger belongings or groceries
- Work in various weather conditions
REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
KNOWLEDGE:
- Basic vehicle maintenance (checking fluids, tire pressure, etc.)
- Agency safety procedures and transportation regulations
- Basic recordkeeping and documentation
- RCT will provide PASS training and CPR / First Aid training
SKILLS:
- Safe operation of passenger vans and buses
- Strong organizational and time management skills
- Excellent customer service skills
- Ability to remain calm and professional in stressful situations
ABILITIES:
- Dependability and flexibility in scheduling
- Ability to communicate clearly and follow instructions
- Ability to assess passenger needs and provide appropriate assistance
- Ability to establish and maintain positive working relationships with staff and the public
JOB REQUIREMENTS:
- Valid Montana Driver's License
- Clean and acceptable driving record
- Ability to pass drug and alcohol testing requirements
- Willingness to work flexible schedules as needed
- Basic computer knowledge
EDUCATION & EXPERIENCE:
- High School Diploma or equivalent required
- Demonstrated job reliability and dependability
- Experience working with the public or transportation services preferred
JOB PERFORMANCE STANDARDS:
Performance will be evaluated based on successful completion of assigned duties, including but not limited to:
- Demonstrates safe and dependable driving skills
- Performs assigned duties accurately and efficiently
- Maintains professionalism with passengers and coworkers
- Demonstrates the ability to assess passenger needs
- Provides assistance to individuals with disabilities or mobility challenges
- Performs driving duties safely in adverse weather conditions
- Maintains accurate and timely documentation
- Demonstrates punctuality and reliability when scheduled
- Works effectively with supervisors, staff, and the public