Job Title: Network Engineer (40 hrs./Exempt/Full-time) Location: Information Technology - Main Library (Fully on-site) Starting Pay Range: $67,496.00-$113,776.00 annually (commensurate with experience) The anticipated start date for this position is February 2027.
Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy Our Commitment to Diversity Open to all doesn’t just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that’s how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law. At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: https://www.columbuslibrary.org/careers/employee-experience/.
What We Offer:
- A robust benefits package that supports your physical, mental, and financial well-being.
- Comprehensive medical, dental, and vision plans to meet your healthcare needs.
- A qualified employer for Public Service Loan Forgiveness.
- Access to mental health resources and employee assistance programs for your peace of mind.
- Generous paid time off and leave options to balance your work and personal life.
- Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans.
- A variety of voluntary and supplemental insurance plans to complement your lifestyle.
Comprehensive overview of our benefits: https://www.columbuslibrary.org/employee-benefits/
About the Position:
Manages and ensures the security, availability and stability of all network and telecommunications components in order to achieve stated library goals and objectives. Drives network architecture, design, and operations related to all organizational needs. Position Schedule
- Monday-Friday - 8am-5pm
- Participates in an on-call rotation to provide after-hours emergency response and scheduled maintenance.
What You’ll Do:
- Assists Information Technology (IT) manager in developing technology strategy. Recommends IT strategies, policies, and procedures.
- Serves as an escalation point and technical resource for the Network Administrator to troubleshoot complex network issues and streamline operational workflows.
- Plans, delivers, supports, and implements network and telecommunications projects and initiatives consistent with the IT vision and strategy.
- Works with other library teams, partners, and vendors to deliver and troubleshoot services, including complex network and telecommunications problems.
- Provides architecture, design, engineering, administration, and support for all network, telecommunications, network security, and wireless technologies, hardware, and software.
- Utilizes industry standards, practices, and processes for delivery of services and support of library staff and customers.
- Communicates with IT leadership for project milestones, service levels, targets, and resource availability.
- Utilizes change management and quality assurance practices to ensure the integrity of all network and telecommunications systems.
- Develops and delivers reports detailing performance of library technology systems.
- Performs periodic audits of key systems to ensure the network infrastructure is secure and performing as expected.
- Maintains relationships with key vendors in order to develop future opportunities and discover new technologies.
- Troubleshoots network and telecommunications outages and coordinates repair activities. Follows up on all outages, performing root cause analysis and implements changes to prevent issues from recurring.
- Utilizes various tools to monitor network health and general performance.
- Participates in an on-call rotation to provide after-hours emergency response and scheduled maintenance.
- Performs additional duties as assigned including serving on task forces, committees, etc.
Minimum Qualifications:
- Bachelor’s degree in Computer Science or related field. Or five years’ related field experience, or combination of work experience or certifications in qualified fields.
- At least 5 years' experience working in Information Technology in a medium to large enterprise high-availability environment.
- Meraki & Enterprise Cisco Expertise: Experience deploying, troubleshooting, and administering enterprise networks via the Cisco Meraki Dashboard, including Meraki MX security appliances, switches, and enterprise wireless APs in a multi-location environment.
- Highly motivated and organized team player that is proactive and possesses the ability to meet deadlines, negotiate conflicts, take initiative, assume project responsibility and prioritize work under pressure.
- Excellent skills (verbal and written) to present technical and non-technical information clearly and concisely to individuals of different backgrounds, technical expertise, and levels of authority.
- Knowledgeable in current and possible future technologies, practices, trends, and information in the IT industry.
- Experience in architecture, design, engineering, administration and support of routers, switches, wireless, firewalls, VoIP and associated software management tools. Including enterprise telecommunications and security solutions.
- Thorough knowledge and understanding of TCP/IP networks including subnetting and routing protocols in a large, multisite environment.
- Thorough knowledge of security and quality of service architectures such as VLANs, Access Control Lists, VPN and firewalls.
- Thorough knowledge of network protocol analysis and protocol analyzers.
- Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems.
- Valid driver license which meets the minimum requirements of CML’s vehicle insurance policy and access to a personal vehicle to promptly report to varied work locations as assigned.
Working Conditions and Physical Demands The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions). Work requires occasional lifting or pushing of up to 50 lbs. and the frequent lifting or pushing of up to 20 lbs.