Cognizant

IT Services and IT Consulting · United States

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Added 1 hour ago
Desktop Support Technician
Cognizant
Gallatin, TN
The candidate must have 2 plus years of experience with the skills listed below:
Added 5 hours ago
C
Patient Advocate – Riverdale, GA Onsite
Cognizant
Riverdale, GA
- $20 to $22 USD / hour
Added 5 hours ago
C
Desktop Analyst
Cognizant
Alpharetta, GA
- $60,000 to $72,000 USD / year
Added 5 hours ago
V&V Tools Technician-Junior Level-Onsite
Cognizant
Dearborn, MI
Added 9 hours ago
C
Technical Lead - Java Microservices & AI-Assisted Development
Cognizant
Indianapolis, IN
- $64,000 to $94,500 USD / year
This is a hybrid position requiring associates to work onsite three (3) days per week and remotely two (2) days per week in Indianapolis, Indiana
Added 9 hours ago
C
Technical Lead - Java Microservices & AI-Assisted Development
Cognizant
Indianapolis, IN
- $64,000 to $94,500 USD / year
This is a hybrid position requiring associates to work onsite three (3) days per week and remotely two (2) days per week in Indianapolis, Indiana
Added 9 hours ago
C
Technical Lead - Java Microservices & AI-Assisted Development
Cognizant
Indianapolis, IN
- $64,000 to $94,500 USD / year
This is a hybrid position requiring associates to work onsite three (3) days per week and remotely two (2) days per week in Indianapolis, Indiana
Added 11 hours ago
C
Service Delivery Lead
Cognizant
Phoenix, AZ
- $117,000 to $135,000 USD / year
Based on this role’s business requirements, this is a hybrid position requiring 4 days per week in a client or Cognizant office in Phoenix, Arizona
Added 12 hours ago
C
Senior AI Architect - Hybrid
Cognizant
Somerset, NJ
- $104,000 to $166,000 USD / year
Added 12 hours ago
C
Principal Solution Architect
Cognizant
Bridgewater, NJ
- $165,000 to $225,000 USD / year
Added 14 hours ago
C
Gen AI Architect
Cognizant
Charlotte, NC
- $100,000 to $150,000 USD / year
Added 14 hours ago
Google ADK Engineer (GCX / DevOps)
Cognizant
Charlotte, NC
Added 14 hours ago
C
Enterprise Applications Technical Lead
Cognizant
Charlotte, NC
- $64,000 to $94,500 USD / year
Added 15 hours ago
C
Autonomous Vehicle Fleet Supervisor
Cognizant
Pittsburgh, PA
- $26 to $28 USD / hour
This role is On Site, and all candidates must reside in the United States
Added 18 hours ago
C
Call Center Customer Service Agent
Cognizant
Dallas, TX
- $22 USD / hour
Added 22 hours ago
C
Pega QA Lead - 71312001
Cognizant
Norfolk, VA
- $120,000 to $140,000 USD / year
Added 23 hours ago
C
Senior SDET / QA Automation Engineer (Playwright, Selenium, Java & Cucumber)
Cognizant
Washington, DC
- $62,500 to $99,000 USD / year
Added 23 hours ago
C
Senior Healthcare Payer Claims QA Engineer
Cognizant
Washington, DC
- $96,000 to $110,000 USD / year
Added 23 hours ago
Network Security Engineer – Palo Alto
Cognizant
Washington, DC
Added 23 hours ago
C
Senior Healthcare QA Engineer – Payer/ Claims
Cognizant
Washington, DC
- $96,000 to $110,000 USD / year
Added 23 hours ago
C
Salesforce LWC Developer
Cognizant
Washington, DC
- $58,000 to $80,000 USD / year
Added 23 hours ago
C
Data Modeler – Telecom Data & Information Architecture
Cognizant
Washington, DC
- $120,000 to $135,000 USD / year
Added 23 hours ago
C
Consulting Principal - o9 Architecture
Cognizant
Washington, DC
- $122,400 to $190,750 USD / year
What you must have to be considered
Added 23 hours ago
C
Senior Healthcare Payer Claims QA Engineer
Cognizant
Washington, DC
- $90,000 to $112,500 USD / year
Added 23 hours ago
C
Service Line sales Specialist - (AI & Process Automation ) - Associate Director - San Francisco - 71295022
Cognizant
San Francisco, CA
- $155,000 to $170,000 USD / year

Cognizant

Desktop Support Technician

Gallatin, TN, United States

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Job details

Posting language: English · French
Posted: Nov 13, 2026

Original job description

English section of this bilingual listing.

Cognizant is seeking a Desktop Support Technician for a full time opportunity in Gallatin, TN.

Responsibilities:

Serve as the first point of contact for IT support through walk-up, phone, remote, chat, and email channels.

Deliver excellent customer service by troubleshooting, diagnosing, and resolving end-user technical issues.

Prioritize and manage multiple incidents while adhering to SOPs and support guidelines.

Provide users with accurate information on IT products and services and guide them through issue resolution.

Escalate unresolved issues to appropriate support teams and ensure timely follow-up.

Maintain accurate case and task updates, customer communications, and issue documentation.

Provide Level 1 Audio-Visual (AV) support for conferencing systems, meeting rooms, event spaces, and related troubleshooting.

Perform end-user network troubleshooting using standard diagnostic tools and best practices.

Manage logistics activities, including supply ordering, storage audits, and helpdesk operations.

Qualifications:

The candidate must have 2 plus years of experience with the skills listed below:

Deskside Support

Windows Administration

Mac OS Support

IT Service Desk

Incident & Change Management

Asset Management

Inventory Management

Supply Chain / Logistics Support

Printer Configuration & Troubleshooting

Audio Visual (AV) Support

Video Conferencing Support

Network Troubleshooting

Salesforce

Mobile Device Management (MDM)

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Read the full bilingual original