Primary Purpose
Operate the school district switchboard and provide initial contact with the public concerning questions and general information. Actively engage in actions that contribute to the overall mission and strategic plan of Clear Creek ISD
Qualifications
Education/Certification/Licensure
- High school diploma or GED
Special Knowledge/Skills
- Effective communication, interpersonal, and public relations skills
- Proficient computer and typing skills
Experience
• Minimum of two years successful general office experience
Major Responsibilities and Duties
- Receive and redirect incoming telephone calls, take reliable messages, and route to appropriate staff.
- Greet visitors to the Education Support Center, determine what assistance is needed and provide appropriate assistance/information or direct to appropriate office or department.
- Serve as the security check point and notify liaison officers and/or appropriate administrators if necessary.
- Ensure all incoming letters, documents, and packages are routed to correct person or department.
- Provide clerical assistance to Human Resources Department when needed.
- Assist with correspondence for spring and fall recruiting by entering applicant information into database; creating mail merge to send related job fair information to graduating students; and entering applicants into database to send out related correspondence letters to job fair attendees.
- Demonstrate integrity and ethics.
- Exhibit CCISD Core Values of trustworthiness, respect, responsibility, fairness, caring, and citizenship.
- Actively engage in actions that contribute to the overall mission and strategic plan of Clear Creek ISD.
- Stay up-to-date professionally through the selection of quality professional learning opportunities for personal growth.
- Research district policy, precedent, and current practices prior to taking action.
- Participate as an effective team member who contributes to district, department, and content goals.
- Demonstrates proficient levels of technology applications.
- Participates fully in drills and safety exercises to provide for the safety and overall emotional wellbeing of students.
- Utilize time wisely for effective management of job responsibilities.
- Maintain punctuality in daily work times, appointments, and meetings.
- Meet task completion deadlines established by supervisor.
- Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers, administrators, and co-workers.
- Work cooperatively with co-workers and supervisors to ensure that the goals of the school/department are met.
- Maintain a positive and professional tone in all communication (i.e. email, written, and verbal).
- Perform other duties and accept other responsibilities as assigned.
Working Conditions
Mental Demands
Effective communication; ability to maintain emotional control under stress
Physical Demands/Environmental Factors
Prolonged sitting and possible fatigue from being in a stationary position; repetitive hand motions; listening; speaking; noise; exposure to sunlight through building’s skylight
Terms: 230 days
Hours: 7.5
Pay Grade: PARA 4