Classification: Non-Exempt Reports to: Store Manager
- Provide direction and oversight to team members working in the production area.
- Communicate regularly operating targets and progress against standards and expectations.
- Have the ability to hire, select, teach, train, develop, coach and counsel employees as needed.
- Have the ability to motivate the team regularly and ensure efficient operations by troubleshooting bottlenecks and working side by side with team members through the processes.
Essential Duties and Responsibilities include the following:
- Ability to handle the physical requirements of sitting, walking, bending, squatting, climbing and twisting on an intermittent or continuous basis
- Utilize all employees efficiently and effectively to achieve production quotas
- Develops staff by recruiting talent, engaging employees, orienting new hires, and training to company policy and procedures
- Rotate and cross train employees in order that they may be able to do several jobs as necessary
- Monitors performance through the use of employee attainment recordkeeping
- High energy level, strong leadership skills, independent thinker
- Maintains clean work environment
- Teach, train and coach team members to standard
- Ensure all merchandise is priced according to standards
- Oversight and quality control is maintained for items going to both sales floor and export
- Other duties may be assigned to meet business needs.
Required Knowledge, Skills and Abilities:
- Data Driven – tracks and evaluates employee performance
- Integrity – maintains high standards in all activities
- Collaboration – able to work with and through others
- Interpersonal / Extrovert – comfortable interacting with customers and hourly employees
- Efficient – produces significant results with minimized effort
- Follow-through – meets commitments
- Communication – strong verbal and writing skills
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
Education, Experience, Training Required:
- High School Diploma or GED preferred
- 2-5 years of experience in a retail environment, preferably with a big box chain.
- Consumer retail or thrift businesses preferred
- 2 years or more of managing teams through goal setting, productivity measurements and achieving targeted results
- Past line management experience not limited to hiring, termination, performance review, and policy adherence.