Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.
JOB SUMMARY
Responsible for food preparation in accordance with departmental standards, greeting and attending guests in the dining area, cash handling, and serves food.
Pay rate for this position is $15.00 per hour.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greets each guest upon arrival; receives cash, credit cards, or comps from customers as payment. Also, follows through on cashier ordering process to ensure our standards for order taking are met and create a great guest experience.
- When working the cash register obtains cash from Main Bank and sets up cash drawer prior to shift (must be ready 10 minutes prior to appointed time).
- When working the front ensures shift is set up for success such as cashier supplies (register tape, pens, cookies, cups, and any other paper supplies).
- Ensures accuracy in computing bill on cash register; makes correct change and issues receipt.
- Closes register at end of each shift to include counting down drawer and completing necessary paperwork.
- Returns cash to the main bank.
- Assures assigned section or position is ready for service prior to opening shift.
- Ensures quality service standards are followed; uses cost control measures (i.e. napkins, condiments, scoops, scales, and utensils, etc.).
- Works varying positions throughout the shift: cooking, cashiering, serving, bussing, and dishwashing.
- Adheres to established policies and procedures regarding customer service standards and sequence of service standards.
- Completes all assigned side work prior to leaving shift.
- Maintains a clean and sanitary work environment.
- Provides medium complexity hot and cold food preparation, such as sauces and butter, including accompaniments and garnishes in accordance to established recipes and guidelines.
- Maintains comprehensive knowledge of advanced food preparation and handling techniques.
- Maintains knowledge of all kitchen equipment operation, including tear down, cleaning, and maintenance.
- Maintains extensive knowledge of safety and sanitation rules and practices and follows through on enforcing those standards.
- Prepares entrees, vegetables, salads, burgers, and desserts following preparation sheets and provided recipes.
- Coordinates advance preparation as indicated, utilizing forecasts and headcounts to determine quantities required.
REQUIRED SKILLS AND ABILITIES
- Excellent verbal and written communication skills.
- Knowledge of gaming operations, rules, and regulations.
- Ability to multi-task.
EDUCATION AND EXPERIENCE
- High school diploma or equivalent.
- One to three years of related experience and/or training in related field.
- Other combinations of education and experience may be considered.
- Must obtain and maintain Serv-Safe certification.
- Must obtain and maintain a valid racing license.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
- The Team Member will be required to stand for the duration of the shift.
- While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
- The Team Member may be required to lift up to 50 pounds.
- The Team Member may be required to work long hours, including nights, weekends, and holidays.
- The noise level in the work environment is usually moderate to loud.
- The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and guest volume.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
